Customer Ratings & Reviews

Geek Squad installation service is always top-notch, and this was no different. Answered questions and gave great directional advice. Very happy with Geek Squad.

Haven’t needed it (yet) but I’ve had to use it for other purchases and I love the Geek Squad!

Good to have protection for expensive devices! Without insurance, repairs are expensive .

Always get the warranties on your big purchases from BB.

I always add an extra protection plan for just about all my purchases at Best Buy. It’s another layer of protection. Highly recommend! Purchased this to help protect my TV.

I absolutely love the peace of mind I received once I purchase Geek Squad Protection. If you purchase Tech Support you receive all protection coverage at a discounted rate!

Bang for the price………………………………………………………………………………..

Waited to decide if we wanted the protection but decided for the amount of money we invested to go ahead and purchase for peace of mind

The service was great . All questions answered. Very friendly atmosphere

Great services, my call was answered quickly and my issues were resolved.

I heard a lot of good stuff about Geek Squad from my colleagues and friends. I haven't reported any issues in my 3 years of being a valid customer of best buy but I always make sure that I atleast get a warranty from them :)

Geek score number one if you ever purchase any merchandise. Out of Best buy if something goes down if it breaks geek squad got your back I recommend

The best protection plan I have ever used. Definitely worth the money.

We’re happy that the protection is now included in the Total Tech Program. If you don’t have Total Tech, then highly re o mend you purchase.

On electronics this is a very good protection plan. But there are hoops to go through if unit has to be replaced. Best Buy has always honored the extended warranty

Completely worth the price for peace of mind on larger purchases.

We always make sure we have Geek Squad coverage on all large purchases we make. For sure all of our computers. We have always had friendly and knowledgable individuals help us with whatever we have going on. Highly recommend!

The agents mounted my tv to the wall and connected it to all my devices . On a separate issue the geek squad remotely helped me get my computer working again after it had a virus

Love that they always give you the option for the geek squad. It’s so nice just to know if something goes wrong or I don’t understand they will be there to help me.

Hey, anytime I'm buying an electronic setup I plan to hang onto for a few years I always tack on the protection plan. If one component goes, NBD! Get the Geeks to fix it or replace it, all without having to leave home.