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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3705 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,705 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek quad is the best, the service representative was so friendly and easy to work with, Servive representative is the best, I like that they don give you no problem and is always William to help,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel good to know I have protection. Hence anything happens to my device. Things happen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GEELSQUAD SUPPORT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually have high regrads with the Geeksquad but I am only giving this a 3 star rating because of an incident that I feel has not been resolved. I purchased a soundbar and subwoofer. The serial number on the box, receipt and Geeksquad paperwork all matched but they did not match the serial number on the soundbar nor on the subwoofer. When I brought it to the attention of both the sales department and Geeksquad, I was not not to worry about it and they will honor the warranty and correct the serial numbers at the time of service. Since it is not corrected now, I'm leary they will honor a warranty for the product having different serial numbers than on the receipt. After all, who's to say I don't have 2 soundbars but only 1 warranty. Time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year protection is a must for all of your items in your house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 4 year warranty for my Sharp 240w 5 disc CD player, radio, usb, cassette. I hope that I never have to use it. But, best to have coverage just in case. I recommend getting a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product love the sound and clarity only thing is that the optical cable is very sensitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrantyservice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy that I purchased a 4 year warranty from Geek Squad. Gives me piece of mind. No worries with my stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a chance to use the protection plan yet, as that I just purchased the tv. But I will give it a five star rating. Because I'm sure the warrenty will be just as good as the ones on are other products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a Geek Squad protection plan!! Peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to my house and were very knowledgeable and professional. Will use the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really they are no words to say but best buy is my store of warranty it's always safe to play safe with your electronics with them believe me they proof you every time the reason why you need protection!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase and keep squad protection plans. They are some of the hardest working professionals in this business and will happily help you with any technical issues or installation quandaries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended highly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not need them yet but my sister-in-law has installed more modern equipment and they hooked everything up for her. When we visit her the sound system sounds amazing and she highly recommends us to use their services if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS trust The Geek Squad..!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i will not buy a electronic device without getting the Geek squad protection.. they always answer all my questions and if some thing happens to break down, its fixed OR replaced..no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price completely happy with receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very easy to deal with as always. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend warranty for the steel sound system. Nothing is perfect or anything can stop working. Having warranty through Best Buy with Geek Squad is a plus and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, Awesome, Awesome. Geek Squad Protection is probably one of the best protection plans you can get, it has served me & my family well over the years. doesn't hurt to have it, it helps greatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t speak highly enough about the coverage and quality of service I get with the Geek Squad! They are the reason I will always buy electronics exclusively from Best Buy and always buy the Geek Squad protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good easy protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a gift great to make sure gifts last a long time no matter the case

    I would recommend this to a friend