Customer Ratings & Reviews

Ins is wonderful when your product stops working. Yes the insurance does pay for a tech or send you a new one

There warranty is great they will try to fix it and if they can’t they will give you store credit of the value you spent.

Recommend if you purchase anything from any store. Sometimes warranties suck and they pick and choose I just hope geek squad doesn’t do that

Who wouldn't buy this when you make a purchase at Best Buy?? It's only smart!!

Who wouldn't buy this when you make a purchase at Best Buy?? It's only smart!!

I haven’t had to use the protection thankfully, but I love the peace of mind of knowing Geek Squad has me covered.

Totally satisfied - easy to install - very good quality sound and many other devices can be adapted to the hall

I trust the geek squad so I bought the 4 year protection. Janet

I'm always cautious about warranty plans, but the Geek Squad is so much more. I can give them a quick call and they'll help me out. If I have a rare problem they will diagnose it. I usually trust the brands I buy, but having the Squad is an added layer of protection. With my washer machine the Geek Squad will come to the house and the fee is cheaper than a house call from an appliance repair company with no guaranty they will fixit. The Geek squad gets the job done.

The 4 year protection plan is something we all hope to never have to use. For me, I had to and was so happy I purchased it. My product was replaced for me so easily and I never even had to leave my car. I simply took care of everything over the internet and pulled up to provided parking spot and voila, I was back in the game! Great product and I high recommend!

Geek squad always takes care of you always by the extra warranty

Great product to buy for peace of mind. Don't need to worry about future.

Awesome sound, easy setup through an app. I have owned this for a year now with no major issues. Using optical as a connection . Worth every dollar you soend on it if your looking for that upgrade in sound.

Geek Squad protection is a must have for all the products your purchase at Best Buy. Don’t leave the building without it. Protect your purchases is vital.

Buying new products in my opinion require geek squad in fact one of the products I purchased I didn’t buy them first one and I had to send it back to the manufacture came back working really well at that point I added the geek squad so if it has any more problems I can take it back with no headaches Headaches and breakage don’t happen wind up within the first 14 days or 30 days or even sometimes 40 days depending on if your rewards member or not being a rewards member and having that discount on that protection plan definitely helped helped

Was easy to add on when picking up my TV. It was an open box good condition so purchased this just in case.

They completed the installation quickly. Everything arrived on-time and in good condition. Be wary not to allow them to push items you really don't need; if you let them, your bill will rack up in cost quickly as well.

I purchased the 4-Year Protection Plan for my Sharp 240W Stereo Shelf System. Sharp makes great products, but I went with the plan because I have cats, and cats tend to do things like knock over expensive things. This protection ensures that Best Buy will either fix my stereo if something happens to it, or replace it with a comparable device. The 4-year protection costs $40, so at $10/year, I see it as a worthwhile-yet-inexpensive "defense" against a number of "damage" scenarios.

The Best Buy membership is the only way I shop. Member discounts Prices, Unlimited Geek Squad which definitely adds to my mental security not to mention the tree 24 month protection plans with all purchases!! In this case I actuall bought the 48 month protection plan because of the money I saved due to having a Membership!

Best Buy corners the market on warranties as geek squad is great