Customer Ratings & Reviews

Geek Squad protection is a must have for all the products your purchase at Best Buy. Don’t leave the building without it. Protect your purchases is vital.

Has amazing sound quality! Is not distorted when using mega bass. Would definitely recommend

I received a full refund for my open box purchase Sony 7.2 4K channel receiver that had lost the ability to give out sound signals to my speakers. This was my favorite receiver that i purchase over a year ago or more as an open-box item. Geek Squad services has always and will always be a major security warranty blanket for all your important electronic items/equipment in the case you may need a repair, replace an item if not fixable or get a refund on all your major important electronic purchases. In some cases, you can exchange item for another of equal value or even a different higher brand with a store manager approval base on the item selling price.

Awesome sound, easy setup through an app. I have owned this for a year now with no major issues. Using optical as a connection . Worth every dollar you soend on it if your looking for that upgrade in sound.

Geek squad lives up to its warranty good value. geeks forever

Hello all, I gave a five star rating because I am continually impressed with the quality of service received from the Geek squad. I have purchased three products from Best Buy in the last year. Each product was installed by the Geek squad or with their support. Their team is professional, polite and knowledgeable. Stanley C.

I have purchased the Geek Squad Protection for a number of items over the years, but I had only needed it once. I had purchased a coffee maker for about $160 and it lasted me about 22 months before it stopped working. I forgot that I had purchased the Geek Squad Protection for it, but I found my contract information in my e-mail after a simple search. I brought the coffee maker to my local Best Buy store, explained my situation to the returns associate, showed my contract number, and I was given a refund for the purchase price of the coffee maker. Fortunately, a newer model of the coffee maker was available at $10 less than what I had previously paid and I also received a $15 gift card as part of a promotion for purchasing that particular coffee maker. And, yes, I did purchase the Geek Squad Protection again for my new coffee maker.

Geek Squad always delivers I’ve never experienced an issue!!!

I believe I did a review on how phenomenal these guys are and meticulous with the installation of my tv and sound system.

Great sound, easy set up. Have had no issues during last year and half.

I purchased this product for incase I would have problems with the product I purchased.

Always recommend the geeksquad warranties. Makes my life easier in case i have any issues.

Add that extra piece of mind to know product is back up by the best.

The 4 year protection plan is something we all hope to never have to use. For me, I had to and was so happy I purchased it. My product was replaced for me so easily and I never even had to leave my car. I simply took care of everything over the internet and pulled up to provided parking spot and voila, I was back in the game! Great product and I high recommend!

So far sound good they replaced my surround sound system because somehow it got damaged in transit from the warehouse where they do the repairs i say it's good to have for peace of mind. For after the factory warranty expires.

Geek Squad has always done right by me. I've never had a problem.

Lover protection for my products you never know what could happen and geek squad is there to help

Always helpful and answered all my questions plus great service

The Best Buy membership is the only way I shop. Member discounts Prices, Unlimited Geek Squad which definitely adds to my mental security not to mention the tree 24 month protection plans with all purchases!! In this case I actuall bought the 48 month protection plan because of the money I saved due to having a Membership!

Definitely comes in handy. Best Buy is the place to go for most of my wants and needs. Worth the price