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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3697 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 3,697 reviews
  • Rated 3 out of 5 stars

    keep this in mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recently had a sharp tv that failed. geek squad made 2 trips out to try to fix a $379 tv. wow .... finally after a bit of complaining they replaced it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to see the terms and conditions of the plan I purchased, this site keeps me going in loops, not good sign for a serious company

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is too expensive. I actually only used it once

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worked as needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work amazing and I have been using them for years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to order it. Until doing further research. It’s an older model. If you’re into older models, then sure.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan price changed and they wouldn’t adjust it. Otherwise the tech person was very nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok soundbar for openbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of the open box vs the retail price this is an ok soundplate. I definitely would not pay the retail price for the soundplate because I believe there are better ones out there for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great find for the price. It was a gift and hook up was pretty simple good find

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven’t needed to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet so can’t really give an accurate review yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a three star rating because I can't actually rate something I haven't had to use, thankfully.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this warranty yet so I can't really say much. Be assured if I am unhappy everyone will know.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Who knows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not ever needed it but I have it if I ever do.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mistrey item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't even know that this item is so I cannot supply you with any comments.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound bar and subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great with good base in movies and for music. No option screen tho it just does what it’s programmed to do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is about "Open Box". This is my first time utilizing Best Buy online. My Sony speaker didn't even power on. I am glad that you have insurance policies.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality receiver and no resolution at BB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handshake issue knowing by Denon. I spoke to an agent from Denon and I was told to take the equipment back to the store for a replacement. After I did that the store sent the equipment to be fixed and I still have the same issue. They do not want to exchange the equipment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet so can’t give a true review. That’s why I chose 3 stars for middle of the road.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Surroundsound and switch hook ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been having nothing but problems trying to hook up my TV with my switch and my surroundsound so I just now noticed you have a case but how would I get you guys to come here and help me with some of my stuff I mean it’s all hung up and down but somethings not right I think one of the bolts holding the tv is not correct

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is purchased just in case. Since item is new not sure if needed but better safe then sorry.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time on it. Upgrade to something

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in Yamaha. Used to listen to it when I was a kid on really big speakers, but this one just doesn't sound like anything. The TV is just as loud as the soundbar. Really wish I could return it and the remote broke right away. Thumbs down

    No, I would not recommend this to a friend