Customer Ratings & Reviews

Hassle free protection and reliable to service or replace anything g defective.Always friendly fast service

[Employee of bestbuy] easy to connect, great sound quality. i got it open box and it was in great condition

[Employee of bestbuy] Everyone hates me for it but I’ll never not buy the replacement plan . I can vouch for geek squad as say that they will take care of you .

Geek squad is the best protection there is. I never have an issue with them

I have utilized the geek squad products before and found them to be most cost effective, if needed. It is kind of like insurance, great if you need it but second guess if you don't. However, I have not purchased in the past many yeas ago an ended up replacing the product so it felt like I had paid twice as much, won't make that mistake again.

I was given a Vizio 4k tv a few years ago. Shortly after I moved, two of the ports stopped working. I tried to get it repaired and no bueno. I bought a new TV and got this service. When a pixel went dead, they immediately replaced the display. GET IT. Sleep easy! AMAZING!

I try and purchase geek squads extended warranty on all of my major purchases because its important to me and the value for peace of mind cant be beat they stand behind the product and have never let me down thank you best buy for protecting my purchases

They are always very accommodating and helpful. When my ice machine broke i was able to return it with no issue and get store credit.

Overall a great buy. I had looked at LG sound bars to match the TV but in terms of bang for the buck, the Vizio surpassed all the others. Leaps and bounds above the built in speakers.

The geek squad is always a pleasure to have on your side and they truly do help you with everything that you may need help with and not just that but they seem like they want to help you because it’s their passion not just a 9 to 5 job so excellent service as always

Excelente Love the way a reduce purchase more ítem

best sale ever. we always have the best experience at our Asheville N.C. store

I love that they give a 4 year protection game on an item. They’re always quick with recovering and so there best they can to help

Geek squad is great warranty coverage after the manufacturer warranty expires

I am reviewing this as a suggestion from best buy the only tging i can say is the geek squad members are well trained and know their stuff

The wife doesn't think we need these extra warranties and support but things happen and I like having them. The products covered are normally good enough that the additional coverage will probably not be used but peace of mind is valuable to me.

I got this because the one broken needed repaired or replaced. Without the warranty it was more expensive to repair. When I bought the replacement for it the I got the warranty.

Very affordable and gives you peace of mind after purchasing expensive items.

My DVD player is acting up its been a year or two since I purchased a home theatre system and my arc output isn't working and my DVD player has a hard time reading my DVDs i know it's not my movies because most of them are brand new plus it easily plays without any problems on my PS4 so it has to be my DVD player!

It was the best money I could ever have spent in taking a memebership with the Geek Squad.They are there online, over the phone or at the store to immediately take care of any issues without question.I never thought their service was so complete. I now realize all the money I have saved by using them. Well done you Geeks.