Customer Ratings & Reviews

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

[Employee of bestbuy] Geek squad protection for 4 years for under 30 bucks is crazy! Anything goes wrong, you’re chillin big time

The techs installed equipment very efficiently. Called the night before to confirm appointment and were very timely. They observed all Covid-19 protocols. Very knowledgeable and helpful with my concerns.

The geeks are awesome totally fixed my issues I would totally recommend them

I just love the peace of mind that comes with geek squad protection, reasonably priced for electronic equipment.

One of the things that I love about Best Buy is there Geek Squad Protection program. Anything breaks just return it and they give you a new one, no questions asked.

Will always get some form of equipment protection. Definitely a good deal at best buy.

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

I love the features on the TV. I can access the app or channel that was last played. And it has Ring camera capability.

Great service always satisfied ( arm emoji) I recommend always getting it

Always worth the money for peace of mind. Hope I don't have to use it, but know the team will be there if needed.

I am always skeptical when purchasing a " WARRENTY". Some just don't put out. But this one does! Thankfully I only had to use it twice, but it was super easy since I purchased this I will keep purchasing it!

Geek squad able to identify virus and remove from product. Geek squad explained what had happened and provided advice on how to Keep device safe from harmful malware. Member was knowledgeable and explained in terms that I understood.

Overall. the Geek Sqad collection of Blue Shirt clad busy busy employies that can be found and accessed fairly easily at any Best Buy Store location are polite and very helpful in both answering questions about a wide range of products, or directing you to the appropriate Individual who can best help out. I'm happy to pay the additional fee for the added security and calming of my mind should any unforeseen issues come up!

Geek squad service is the best. They answer all questions and are great problem solvers. Their knowledge and service is outstanding. They really know their stuff and are very good at explaining things to their clients.

I always get the service plan from Geek Squad as they have made the products last years. Serviced them well and treated me kindly. Grab the plan you’ll be happy you did.

I bought the Samsung QF8N tv and decided to add the Geek Squad protection because it's a really expensive tv and it makes me feel better knowing that I'm covered if something were to happen to the tv which I hope nothing happens to it.

4-Year Standard Geek Squad Protection, better safe than sorry. I don't trust other warranty from online websites because: 1) it will take time, sometimes months for you to fix the problem. 2) they will give you a partial refund from the remaining of the warranty not the item.