Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3709 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,709 reviews
  • Rated 5 out of 5 stars

    OWNER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I FEEL SO RELIEVED IN HAVING THIS SERVICE ESPECIALLY NOW WITH THIS PANDEMIC. I HAVE CALLED THE GEEK SQUAD SERVICE A FEW TIMES AND HAVE ALWAYS BEEN PLEASED WITH IT. WOULD ALWAYS RECOMMEND IT TO EVERYONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add extra warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add an extra protection plan for just about all my purchases at Best Buy. It’s another layer of protection. Highly recommend! I’ve used the protection plan on TVs, appliances and all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I never have to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it but gives me piece of mind and Bestbuy to stand behind it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, service has been good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service excellent help with my items I have purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two thumbs up, never had an issue with replacement or repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a blessing to gave geek squad, and have that piece of mind knowing if something goes wrong .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my sound bar quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend geek squad service, you won’t regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad.. there the best and very helpful.. everytime I have dealt with them never had any problems and guided me in the right direction for the right product that fit my need.. keep up the great job....!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind with our new purchase in case something happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years of protection on sound equipment is worth the expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrantyservice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy that I purchased a 4 year warranty from Geek Squad. Gives me piece of mind. No worries with my stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks geek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is worth it. Gives you a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped us cut the cord

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents deliver our new TVs and sound bar and DVD player. They installed all of the equipment and mad sure we understood how to cut the cord and use streaming services. Very patient and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Sound Bar and Sub

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome! Has great sound in all modes! Happy to have an LG Sound Bar and sub!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek Squad warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom owned a previous Bose model and her system stopped working shortly after her warranty and she did not get the geek squad extended warranty and instantly regretted it. Better safe than sorry to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great proctection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    added this to a dji osmo pocket. covered for ADH now I can use my device without fear of me damaging it and not getting it repaired or replaced. Unless I run over it with my car, then that's my own fault...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m glad I got all the support from Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is great and I love the way they are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VALUE !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranties are always a good value. They back their products very well and resolves issues whenever something isn't right or breaks...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help is there for problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there are any problems...I know I'm good. It's the new tech that I can't fix.

    I would recommend this to a friend