Customer Ratings & Reviews

I bought a JBL PartyBox 110 from Best Buy in Daytona Beach with a 4-year Geek Squad Protection Plan. The speaker stopped charging, and the LEDs on one side went out. Should’ve been an easy warranty claim—but it turned into a complete mess. First I was told to bring it into the store. Then I was told to ship it out. I spent over 2 hours on the phone, got transferred and hung up on, and was finally told by a manager they’d likely replace it if I went back in. I did—twice—and still got nothing but a runaround. On top of that, I had to pay out of pocket to ship it using a label they gave me. And after all that? They just sent the same broken speaker right back to me. No repair. No replacement. Nothing. I’ve wasted hours of my time, money, and fuel—and they’ve done absolutely nothing to honor the plan I paid for. Total joke. I’ll never buy another Geek Squad warranty again.

Hope that what i pey for us worthwhile cus its not cheap

It has been over a year since I purchased this and have not needed to use it! Whenever you don’t need insurance it’s a good thing.

You'd be ridiculous not to get the extended warranties that Best buy gives for some products it's totally worth it for others not so worth it.

Last November I bought an LG sound bar without added warranty. Recently it stopped working and LG would not honor the standard 1 year warranty. Don’t buy LG! I then bought a Bose 500 system from Best Buy and added Extended 4 year warranty having learned my lesson the hard way.

I didnt get to use this, but I have had geek squad before. It's nice to know you have someone to call if your stuff breaks.

Having the geek squad I your corner for four years is a great thing. Recommend getting the longest warranty that is offered even at the time it seems like a lot of money it's worth it in the long run just in case.

Best Buy geek squad protection is well worth it. Best Buy stands behind these protection plans and will do whatever they can to help you out

Best coverage for item purchased to ensure any issies will be addressed immediately for repair or replacement

Never had any issues with Geek Squad. They're pretty helpful when needed.

Great way to get good warranties and service. Covers anything you buy for the price and benefits is way better than the standard

Always buy the warranty on big devices, as you want that peace of mind if your device has a problem after the manufacturer’s warranty.

I just bought this for my soundbar just in case. But usually Vizio has great products that really doesn't need the aftermarket warranty.

Get warranties on every purchase. Had to use geek squad a few times just for questions and they did a good job trying to help.

Always get warrant on any of my electronics or appliances. A few years down the road, I’d rather somebody else pay foe the repair or replacement.

Works well, a bit hard to connect to my tv. It connects my phone to my ceiling speakers

You just never know when things can go bad!!!!!!!!!!!!!!

We are happy. Haven’t had to use it but it’s good knowing it’s available

Must buy for any electronics purchase. This covers everything after the manufactures warranty ends. Easy to use and to buy. Highly recommended to anyone.

On of the best warranties out there, I have used this a couple times when I bought large appliances and never was an issue or hidden fees