Customer Ratings & Reviews

[Employee of bestbuy] Always recommend the geeksquad warranties. Makes my life easier in case i have any issues.

You can’t put a price on peace of mind! Plus, I’ve had to use this a few times with other purchased items comes in handy!

Geek squad adds security to the purchase. I hope I don't need to use it!

The agents are courteous, respectful our home abd property and experienced. We’ve had them in our home a couple different times for different installs and are always friendly and knowledgeable. If they don’t know, they find the answer.

I purchased this with my soundbar system as a backup because I bought the system at almost half off because it was open box and I didn't want to have to pay full price if something went wrong. A couple years after owning it the wireless surround speaker and subwoofer failed to connect. I brought it in, it was sent to a repair facility in Chicago. Within 3 days of turning it in I received an email that it was not repairable and to go to the store for a new one. The regular sale price had increased since I first bought it but I was still given a brand new replacement at no charge. It was worth every penny!

Excellent. Ease of use 10/10. Applications 8//0. Sound quality 11/10!

Best Buy corners the market on warranties as geek squad is great

They completed the installation quickly. Everything arrived on-time and in good condition. Be wary not to allow them to push items you really don't need; if you let them, your bill will rack up in cost quickly as well.

Love geek squad!! Services are always fast and done properly.

With my purchase of my JBL Party Box the Squad recommended a protection plan for it. I normally don’t for items I purchase thinking the 1 year was Fine. After they asked my plan for it how could I not get? At the ball fields with a bunch kids 9 months out of the year. 4 year plan in place now and covers it all! Thanks!

very important to have this it helps a lot. i'm glad I bought this for my stuff

Hopefully I’ll never use this but it is inexpensive insurance.

I believe I did a review on how phenomenal these guys are and meticulous with the installation of my tv and sound system.

[Employee of bestbuy] Good service and easy support overall customer experience is amazing will continue to support geek squad and best buy

This system is very loud, and gives clean sound quality.

Has amazing sound quality! Is not distorted when using mega bass. Would definitely recommend

TV is still new. Haven't had to use it yet and hope I won't but it is there if I need it. Got the TV at a hundred dollars off so put that savings of that toward the purchase price just in case. It looks as if it covers most anything and will come to the house to service if need be.

I’m really enjoying the quality of work! It was a great purchase overall

The techs are very helpful and do their best to resolve any issues you face.

4 years of protection for a 55 in tv. I can’t get into specifics because I hope it doesn’t happen and have not read the fine print, but any protection against accidental damage beats any warranty, and for 4 years? A steal. Modern electronics are light but still susceptible to damage, nd in a house with kids and guests, well... I just might be reading the details once in 4 years. You just get the royal treatment when you comeback to the store and they know you have purchased this.