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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3705 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 3,705 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in at a reasonable time and put everything together effectively and efficiently. I had no problems or issues since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. They are very good at fixing stufff and reliable on protections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    with the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to not buy the protection plans but after too many times of having stuff break , if its offered I always get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection for expensive devices! Without insurance, repairs are expensive .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service they really helped me get my product repaired and when they couldn't they easily replaced it well worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it (yet) but I’ve had to use it for other purchases and I love the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a family member. They love it. And I don't have to worry about returning it. So there are at least 3 happy people in this transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DON'T HESITATE BUY IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it. I never buy anything without buying the warranty. If it's offered buy. Promise you it will pay off. Your items will be replaced or fixed beyond the manufacture warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best protection plans. Only buy my electronics here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did install and connect all of my components that involved two different locations. It took several trips attempting to solve my problems but finally we have all components working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in Waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this yet and to be honest didn’t realize I purchased it with my receiver. Maybe I’ll give them a call and see if they’ll come adjust my home theater for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy a pricey item without a protection plan...particularly a sound bar. We have used the plan many times for ours and have been so glad to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outta this world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always has my back if I break this thing I get in store credit and you by my refurbished one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan works great. It helps to save money on repairs of products even if you didn't buy the item from Best Buy. You also save money on purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had to use the service yet and hopefully I won't need to. However, It's nice to have the security of mind to know my product will be repaired or replaced if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service I’ve ever had had regarding my electronic needs. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always gotten geek squad in it's very well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this so far (thank God), & I've had my HTS for a little over a year now. I've had the Geek Squad protection on other electronics I've purchased & had to use it at one time or other, & I really liked the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have something to back up . Something this expensive

    I would recommend this to a friend