Customer Ratings & Reviews

I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money

I always buy the extra warranty in fear that my product will fail the day after the standard warranty expired

I always buy the extra warranty in fear that my product will fail the day after the standard warranty expired

Got the extended warranty since I purchased open box. Just in case. Since I purchased open box, warranty was cheaper n more affordable. Thx

I'm been having this Geek Squad protection Plan for my other electronics things and when I need their service, they are there for you to help you

Need warranty just incase I might need it. Its always good to have it on certain items.

I have learned to always add Geek protection for the unexpected.

Positives: Let me start of by saying this product delivers great sound. Clear. Precise. No distortion. Great quality. Great looking design too Negatives: it had a connectivity issue with my TV. I connected through HDMI ARC connection. It kept turning my tv back on after I turned it off. Whether I used the Bose remote or the TV remote, it didn’t matter. It did the same to my Apple TV. It turned everything back on a second after I turned it off. This was the primary reason for returning the product. The software upgrade didn’t help either. The next thing that bothered me was that my TV had pretty decent sound and it didn’t upgrade the quality to a $700 level. I had bought just the sound bar. No other add-ons. My TV is a Sony XBR930. 55 in. If you don’t have any connectivity issues and if your tv sound isn’t all that great, this is a great product.

I am glad Geek Squad is available whenever I need them. So far, I have no problems with my electronic devices I have purchased with Best Buy.

They came out to my home and did 100% I didn’t have any issues .The item the TV on the wall is straight the geek squad is really good I’ve been with them for years moving from place to place

The agent told me about the protection plan and it was a no brainer for us since you never know how long things will last it was a easy decision

excellent warranty on the sound bar. if anything goes wrong just take it back to the store. they will swap out a new one or a newer model. i love knowing i dont have to waste money and go buy more stuff.

Worth every penny I have ever spent! Will never decline the option!

This is a very useful investment for 'peace of mind' and unforeseen system failures!

Purchase for the Samsung wireless sound bar and for us its always worth it, geek squade protection has never failed us.

with all my purchases with best buy i get myself some peace and security knowing i have some insurance incase anything goes wrong with my purchases

This item is very nice has a very good clear sound

Purchased the protection just in case we needed support or needed to return sound bar. So far we haven’t had any issues and might never need it.

I would definitely recommend it if anyone buying expensive stuff by chance something wrong after 14 days till how long u paid geek squad for it. Easily u can return with geek squad they can replace or repair

even though they changed the way their plans are handled, I would still highly recommend the 4-Year Geek Squad Product Replacement on purchases