Customer Ratings & Reviews

The agents fix everything properly. Great service

Service and terrific and any questions were answered precisely

best sale ever. we always have the best experience at our Asheville N.C. store

This is in investment for future Best Buy product. I’ll be buying and it has been working great so far the Customer service is great.

Geek squad warranties are the reason i use best buy, the reassurance that if something goes wrong for 4 or 5 years ill be able to return for store credit is awesome!

Geek squad is great warranty coverage after the manufacturer warranty expires

Came thru in the clutch. I was a bit skeptical at first but the team by my house definitely provided great service

I think Best Buy’s geek protection plan is a no brainer. It gives you peace of mind it is very fair priced. There’s always a chance with electronics. I can’t go wrong but as long as you have a protection plan you have no worries which goes along way

Hassle free protection and reliable to service or replace anything g defective.Always friendly fast service

Very affordable and gives you peace of mind after purchasing expensive items.

4 years on a sound system is well worth it. Hoping I dont have to use it.

4 years on a sound system is well worth it. Hoping I dont have to use it.

I've only heard great things about geek squad replacement so I hope it goes well. The warranty was a bit pricey since it was $24.99 on a $129.99 item, but since it covers a wide range of things I felt like it was worth the purchase, especially for a higher value item like this.

Excelent service jujujujujujujujujujujujujujujujuy

Was a pleasure on ease and convenience of using website makes life so much easier thank you best buy

Subscription to the Geek Squard service was a SMART decision. Watching the Geek Squad unpack our 65" OLED TV and speaker system, mount and install all services in record time was confidence building----knowing that I can trust in their quality service for the next 4-years!!

If you have a problem they will go far and byond to fix the problem

When buying high-end equipment I always purchase The Geek Squad protection plan, even though I only had to use it one time out of all the purchases that I've had... And The Geek Squad protection plan is the best beneficial add-on for the money.

If you're spending a lot on a TV, Computer etc. Its worth the extra. No hassle to have it picked up or return to the store, they'll repair or replace if they can if not they'll refund or let you trade up.

I always add this protection almost to all the products I purchase a Best Buy because they always take care of their end with their protection