Customer Ratings & Reviews

Geek squad has been awesome they always are very kind and respectful

The protection is always a life saver to know my product is protected

The agents came and mounted my tv. no issue. only wished i kept the box for when it was time to move. i had the samsung mount that allowed swivel and tilt feature. instead of them cutting the wall to hide the cords I order the cord covered from amazon and did it myself and it was neat. the sound bar covered the area you couldn't tell

Very important to have coverage when you need it! Best coverage, to replace broken out non working items

Cheap price for a 4 year waranty. Very nice to have extra protection.

When we moved a few months ago, we had them come out and install our 2 TV's again (they had done it when they were new in our previous home). We came upon a problem with the sound bar and it had to be replaced (under extended warranty). Best Buy was fantastic to deal with and the employees made it really easy for us to make the exchanges and come once again to hook the remaining pieces up. I would highly suggest it!!!!

I always purchase the Best Buy warranty. It has always paid off.

I have used the geek squad warranties. When they could not fix an item, it was replaced new.

Geek Squad has been great with everything from service to installation.

Love the sound and ease of setup!it's easy to customize and looks so sleek

This protects your device from damages it covers you if you drop or gets damage in any type way

I personally love the party box 110 great sound.❤️❤️❤️

Best Buy’s Geek Squad is one of the best computer repair services. They offer a variety of services including virus removal, data recovery, and hardware repair. They also offer a 24/7 support hotline for customers who need help outside of normal business hours .

I have only had to use Geek Squad only once. My experience was superior. Answered my question and helped me within 10 minutes. Found I had a bad Soundbar. Return to store for free replacement with no hassle. I would not buy anything these days without support and extended warranty these days. I use to never buy this support, but I found out this is good investment and peace of mind.

pretty decent system but depending on the room size and layout will affect the sound quality. Smaller room its great larger rooms its not to good.

I have been a bestbuy customer for many years and all my electronics i purchased a warranty. When i have a issue the geek squad has never failed me.

The guys and shop give me amazing service in all Virginia

Excellent service, highly recommended, Expect the best!

Hopefully I don’t need to use this but it doesn’t hurt to be protected. If you’re going to spend money to buy something, pay a little more for service and don’t worry if it malfunctions. You’re covered.

I've had issues with unit in the past here, will see what happen now here. Always got to go to store to get service here due to the installer having issues with me in the past when calling 24 service line. Than told get Geeks Squad at store to come to home witch I never have a issue with them. They always say can't understand why the installer did what he did getting me black balled from receiving service at my home through 24 service line for Geeks Squad here. Now mind you its been over 10 years and still get the same story here when calling for service here.