Customer Ratings & Reviews

Never a problem when I have a problem! The Geek squad service is great when it’s something they can handle they will take care of it in a timely manner.

The receiver is a good investment for your sound at home

We had geek squad install our dolby atmos soundbar system with our new tv. They are extremely knowledgeable and I highly recommend them for any purchases. We have a 4 year geek squad protection on our speakers for a minimal price. This brings me peace of mind which is worth alot to me.

The geek squad are the technology soldiers i needed. I know absolutely nothing about technology and they are my ultimate go to guys

Superior service is what we get from Geek Squad! The representative who delivered and hooked up our new 65” tv was knowledgeable, patient, courteous and friendly! He set up the sound bar and configured the remotes. Definitely worth the cost for the future coverage,too.

Always Get The Protection. If you can’t return the item and it breaks they will standby and fix or replace the damage item with a like kind product

This is an excellent protection service offered by BestBuy & highly recommend getting it for the products you buy from them when applicable. It definitely helps provide a "Piece of Mind" to you for the goods you get knowing that if something goes wrong, it will help you out greatly.

Excelente Love the way a reduce purchase more ítem

I always get the the protection plan just to be safe, Had problems a Samsung tv in purchase late 2019 and I think I just got bad one. Samsung was terrible and didn't get any help. Ever since best buy I have basically had the whole tv rebuilt and they have still are checking up on it by there plan policies.

Great protection as they are timely and don't give you hassle about returns. If it comes with a protection plan then I buy it. Best buy has one of the best out there.

I always get the extra coverage, it pays for itself. Anytime you need to call in bring something in you stayed all kinds of extra fees and get all the help you need no matter what. No matter what I buy I always get Geek Squad, then if I can extend Geek Squad service I will do it in a minute. Definitely the way to go.

I recommend a warranty when purchasing any electronics, because worse case something happens it can save a lot of money trying to repair it.

I like having pieces of mind on the electronics that but in having said that sometimes it's hard to get anything then because Being disabled in homebound best buy i'm sorry but does it worry about the disabled all that much. But I still like this store

The Geek offered me a 4 year Grantee for 64.99$ on a additional purchase. It will cover any damages done to the speaker it will be replaced 100% with a brand new speaker.

if your'e going to make a purchase in the range of 200 - 3000 I would highly recommend getting full geek squad protection. The one benefit you gets if something happens to your item you don't have to worry about mailing it in to the manufacturer yourself but you can just take it to best buy and let them deal with it

Best buy has the best extended warranty in the market bar none there in home service is very professional

Can’t go wrote adding the Geek Squad Protection Plan on your Best Buy purchases. Aside from that piece of mind it provides, their customer service is top notch. Very knowledgeable and always willing to make sure you’re satisfied with the job they’ve done if not they’ll happily replace your product if it cannot be repaired

Great knowing I have some security rather than depending on the Manufacturer.

My husband purchased a head set for his semi. Dropped it and broke. Went into to the store to the squad. Got a brand new one before we left. Didn’t have to wait on the phone or even a week to get a new one

All Seeing protection plans at every major retailer outlet in the United States. Best Buy isn't perfect and the people at the return counter could be a little nicer but I was only once and I get it, however when it comes to protection plans they are second to none they make it happen and I don't leave the story empty handed or more angry than when I walked in the store. That's worth its weight in gold to me any day of the week.