Customer Ratings & Reviews

All I have to say is this.... why go drop off my computer when I can have them remote join and fix the issues? Not to mention link my printer to the computer.

I buy extended warranties on almost all my big ticket Best Buy purchases. I do not know that I have experienced a better program anywhere else.

I purchased this because of the price reduction it offers on set up, and the haul away of my old set. The Geek Squad is great. Thanks.

Bought contract for 5 years just because I got such a good deal on price of tv. Costs $25 for peace of mind to be replaced if anything goes wrong.

Geek squad had always been reliable and professional

Don’t be a fool. You never know what could happen.

I have never had an issue with any returns at this store the kids at the geek counter and service are amazing and I love them! they smile and do everything they can to make me happy!

Purchased with HDTV as gift for my husband. We do not have alot of tech knowledge and when I have needed it, it was very easy to access.

A must have for protection. With the way electronics are these days, you have to protect yourself.

I will never buy a tv again without a protection plan. These tvs are too expensive to fix and not meant last. So knowing that I have five good years of protection is worth the extra money!!!

Our tv went out a week and a half ago, called Best Buy since we bought the warranty. They have given us (7!!!!!!) different appointment times for someone to come to our house and today makes 4 no shows for someone to repair, they say we can’t bring the 75in to the store because it’s over the 42in limit….. do not waste your money on the warranty because Best Buy DOES NOT fulfill it. We have talked to store managers, geek squad, repair guys, worst experience ever when it comes to fixing our crap

They replaced tv with no issue, even upgraded me to a bigger size for free

With the price I got. I don't have to worry about the repair of my new TV. Price for repair are really skyrocket . Better have one for peace of mind.

I always get the protection plan on my appliences and home devices. Peace of mind

Warranty was taken care the day of purchase!!!……..

Couldn't go without it for my TV. Worth it for such a big purchase.

Great to have they do great work…………………………………………..

Have a good customer support and very fast service

Great television. Very good picture quality and really easy set up and use.

There friendly and try to help you the best they can