Customer Ratings & Reviews

So the picture is nice enough, But i would like to give it a negative review because the tv bogs down and wont recognize the button being pushed on the remote, we have to unplug and replug it back in to get it working, The tv takes forever to go to an app to be able to watch anything. Sometimes it also looses connection to the wifi and cant do anything, and now as im talking to 800bestbuy to get a technician to come look at it under the 2 year protection plan i always buy with any tv or big purchase from Best Buy. They wont send anyone out because I have a 1 year manufacturers warrenty still in place until September 28. This TV IS TRASH and Best Buy changed the policy with the protection plans and now im stuck on hold the last 10 minutes waiting to do troubleshooting with someone ... UGH!

A necessary evil? But gives me good piece of mind not having to worry about 'what if'.

Pretty expensive in my opinion especially if best buy stands behind their products.

Good price for a two year warranty. Reasonable price

Very good for my brother it is very good for pcs .

This geek squad service is great for an extended warrenty on electronics

I hope to never have to use this but good to have.

I recommend them. They do proper job and I was satisfied.

This protection plan is good to have because you never know when you may need it.

I haven’t had to use it. And hope I don’t. And that’s a good thing in my opinion.

Always fixed the problem. Very polite and offered advice

There isn't much to review...this is an insurance policy on the item that I bought.

I have used my Geek Squad protection plan once and they responded quickly.

Always very helpful just need more employees in this area. Always very busy

This was a purchase related to a high dollar product.

The agent mounted my tv and connected all devices!

Purchased this in case as an extra warranty for tv.

I haven't needed to use the protection plan, but it is a great idea in case I need it

I feel safe and secure with my purchase knowing that I have Geek Squad Protection.

I don't recommend anyone to get Geek Squad service for their TV only because they changed what the insurance company will cover. They no longer cover if a TV is damaged by accident from a fall due to small children. Or cracked screens. They only cover if the TV have manufacturer issues inside of the TV. So once its broke by a child, which is the most reason why anyone would do a insurance claim, dont expect to get it fix. You’ll have to buy a new one. Any other Geek Squad service yes. Just not on TV's