Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1381 Showing 27,601-27,620 of 30,861 reviews
  • Rated 1 out of 5 stars

    Geek Squad Plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought an LG 50" TV and purchased the 5 year plan. A week later I had an accident when trying to move the TV on the TV stand and it fell and smashed the screen. I brought it back to the store figuring it would not be covered under warranty because I caused the fall of the TV. I understood that but what I wasn't happy about was the fact the 5 year plan I purchased a week before, would not follow the 2nd new TV I had to purchase. So the cost of the 5 year plan the week before was just a donation the BestBuy. I will never purchase any plans from BestBuy in the future. I know the damage was caused by myself but the TV was a week old and BestBuy couldn't help me out at all. I would have complained to management if thought anyone would have listened to me. BestBuy even charged me the recycling fee for a one week old TV. Now the 2nd TV has major sync problems I can't seem to fix. Go figure.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    For the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers anything close and go good service for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend for televisions, it has helped me in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not have to use it but is a wonderful protection plan

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I am online illiterate and I could’ve use more hel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t use the service yet, but it was hard for me to get it signed up online. I don’t know how to do that and I could’ve used help on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any problems with any protection plan before.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivered a broken TV & won’t replace it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was delivered a 85” with a huge crack in the screen and after weeks of getting bounced between Samsung and Best Buy I still have a broken TV with no answers. Best Buy is refusing to remedy this situation even with the protection plan. No use in buying the plan, even if the product is ruined by a Best Buy employee themselves, they still won’t fix it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good warranty protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good warranty protection and for a good price . it is worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a little pricey, but it has saved my bacon before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not pan out as i was told

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not pan out as i was told, purchase for airpod pros and was told that if we lost one we could get it replaced. Which is not true. only if sound is not functioning correctly with they replace.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Safety first

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan helps ya feel safe and hey, who doesn't like that?!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I need to help out with reducing stress in my product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good value for money and just needed to be added to purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to call with a question and they were very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to have when purchasing any electronic devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good.. would recommend to a friend.good plan. Glad I have it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s mandatory to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection plan for your electronic devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good thing to have it’s just sad when the Tv you have brakes like 1 month after you subscription is done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them yet. Hoping the service will be good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5yrs Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that it help to add a little more warranty just in case.

    I would recommend this to a friend