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Customer reviews

Rating 4.7 out of 5 stars with 30666 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 30,666 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my fire Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek team helped me by installing and connecting all my devices and very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the extended protection and hope to have the need to but having the extra protection gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely swear by your warranties because I have used them on many occasions when my items have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is essential

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. It’ll save you from the hasle if anything was to happen to your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers any damage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad warranty! They cover anything even if it was your mistake

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You should always get insurance on expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very professional about broken or damaged items when you have protection on them. Anything can go wrong, and typically it’s not even your fault! Sometimes life just happens and bam, you lose $400 because you didn’t pay the extra $20 for protection. Don’t be that guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extend warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very worthwhile program especially for larger televisions. The technician coming to the house to fix it was covered under the contract on the larger TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    secured with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection plan for TV offers free repair at home, or free pickup and delivery to repair at their center. this is quite hassle free. They also offers only 3-5 dead pixels minimum needed instead 9 with samsung warrenty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a good price during Black Friday sale it’s worth the money just case you cause some damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fix my computer problems and I haven't had any problems since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service like no other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O really like this service on all my appliances. A must have to protect any Tv over 5000 and for all your appliances. Have had only good experience when I have used it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is there for you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased the 5 year protection! It gives me peace of mind knowing that my TV will be fixed in case anything happens to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had a black dot and geek squad replaced my television with a better version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great back up if you having problem with what you buy always a good ideal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is a great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad before with great results. Hope I don’t need this but it gives piece of mind to know you have a resource to get fixed if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make It Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a dent in our new refrigerator and when we called the agent was able to compensate us for the damage. We ended up using the extra funds towards a new 55in TV. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the piece of mind if issues ever do occur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this! Helps whenever anything brakes or gets damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the phone help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the phone help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

    I would recommend this to a friend