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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30858 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1244 Showing 24,861-24,880 of 30,858 reviews
  • Rated 4 out of 5 stars

    Aaa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price and piece of mind that I have coverage on my product if somthing happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a product without purchasing a warranty!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Greek Square Protection Plan dissappoint me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the Protection Plan with the intention it covers any and everything on TV including "CRACK SCREEN" Well I learn the hard way it doesn't. Before purchasing the Plan I was told this Plan is great and worry-free from any obstacle. Now my TV screen broke during moving from one area to another. I'm struck with a broken TV I haven't had a month. Very hurtful. Buyer beware and really make sure what this plan covers. My opinion a waste of money. Your TV is cover under manufacture warranty for at least a year after. You already know the limitation on that

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time out of your day to connect with us about this. I apologize for the misunderstanding regarding what the protection covers. It's always frustrating when communication falls through. If you'd like to learn more about what your specific protection plan covers, you can view the details at www.geeksquad.com/termsconditions. In the meantime, you can try to reach out to your local Best Buy to see if there is anything we can do to help due to the miscommunication. You can find information about your local store at www.bestbuy.com/storelocator.

  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection- I love Best Buy's protection plans!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy replaces my damaged TV and without dragging or hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers just about anything in reason. Just gives more peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have the Geek Squad to call with any questions or concerns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used it with the big screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to get the warranty because of the TV that we bought the warranty TV just in case it's good to have that support there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong after almost 2 years. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good people to work with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good service with the Geek squad people. Very helpful and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance no one beats them I love the response when you call them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for covering a teenager's TV also used by younger siblings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Port Huron Geek Squad are the most professional around. Very helpful always!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing and I am really satisfied with him!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who wouldn't want extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a given to get the extended protection to help protect against the unknown

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet but glad to have it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues yet but I'm glad to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always know what to do if you’re computer crashes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use service, but preparation of my order was smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope I don't have to use the Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use the Geek Squad Protection for my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC Service, great support, knowledge and Professional!

    I would recommend this to a friend