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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 707 Showing 14,121-14,140 of 30,845 reviews
  • Rated 5 out of 5 stars

    Geek Squad for the Gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my television without issue! Fantastic to work with. Knowledgeable, friendly and speedy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always say better safe than sorry. I Didn’t have it with my last tv and I wish I did. They’re very helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service, fast and without many questions, everything you need after sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get anymore perfect! Top notch service fast and responsive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a very easy peace of mind choice. When I have a problem they are Johnny on the Spot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extremely knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with sound on new TV and Geek Squad came to the house and turned out to be settings on Directv so technician changed and then even showed me some neat features of the new TV didn't even know were there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vizio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was the best purchased from Best Buy…ordered it online and pickup in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS showed up next day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS came out next day and repaired tv, very nice clean cut and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the GEEK!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection. Because they come out to your home and replace it if it can’t be fixed. Excellent service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Toddler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2 year old kid who is always throwing stuff around so I definitely need this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the peice of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't have to use the warranty. It seems like when I get a new tv I need new stand, ECT. At least this way I know I can plan for next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase saved me money when Geek Squad updated my three computers and installed anti-virus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy anything without getting the warranty. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Best Buy store nearby to us and qualified Techs, I not worried for 5 years now about this TV warranty, instead of going for Samsung Warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plans are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy i got the protection plan, not because I've needed it yet, but b/c it makes me feel sure that best buy will be there if something should happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protecion excellent compra excellent compra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad for a number of things so far and they have always done a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the warranty just in case. I have not had to use it because the TV was so high quality but I did call with a question and they were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection service when able

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me the protection and security I need as I've had some tv issues in the past that I have purchased.

    I would recommend this to a friend