Customer Ratings & Reviews

This was a five year warranty package that includes damage coverage from a lightning strike, which is what terminated the TV the new purchase replaced. I hope I do not have to use this coverage so I could provide a more thorough rating. I did have a problem with the new TV, but it was within a year of purchase, so Geek Squad protection told me I needed to process my claim through the original manufacturer warranty plan.

These guys go far and beyond to help resolve any issues Couldn't do it without them

Great service. They chose to replace my tv rather than fix. Got an upgraded tv at no additional cost. Team that brought the new tv to my home was very punctual and communicative through the process. Highly recommend

Great tv. Crisp image good sound. Really enjoy how Roku is apple friendly. I have spple tv , chromecast and Roku wins by a landslide.

Definitely worth investing in. I had an issue with a previous model of my Oled and I was able to exchange and grab a larger screen for a very low cost!

So glad we got the warranty. My children threw something at the TV and geek squad was easy to communicate with to schedule an appointment.

The Gerk Squad is a AWESOME service i have never had a issue

I had another T= that broke and I didn’t purchase the protection so I am not making that mistake again. I always purchase it for all my son gaming gear and it is phenomenal. I get a replacement immediately with no hassle. It is so worth it

It’s a option that I purchased in addition to the TV. Fortunately, I haven’t had to use the warranty yet.

I'm always questioning my self when I have to purchase protection for my large purchases. I purchased the protection to one of my TV's 3 years ago and my TV started to flicker. I called to get it service, however they could not fix it and my TV was replaced!!! You may not ever use the service but it sure was nice to have it when you need it.

Excellent service and response when needed. Replaced a TV that quit working.

We're so happy we purchased Geek Squad coverage. They were easy to schedule, prompt, polite, and very knowledgeable and efficient. We are so inept in anything electronic, but they explained how to use the new TV and music setup in terms we can understand.

Having used on my newest purchase but hey I got 5 years, I used the geek service before never had an issue.

I always get the warranty when I buy TVs or high price electronics.

Excellent subscription I love it and use it a lot they help with everything

Very helpful and easy! Tv would not turn on and they came in to replace it!

We've only had our TV for a little over a month, but I feel so much better knowing that I have this service, just in case anything happens. Thank you, GEEK SQUAD!!!

Have no reason to use them yet. But I’m sure if and when I need their service they will be well knowledgeable

Fantastic service with good suggestions. They give suggestions based on what is good for us.

Great protection for my tv for a reasonable price. Best thing is you can bring it in and they will fix it in store or give u a new tv or store credit if they’re not carrying the same model anymore