Customer Ratings & Reviews

Bought this for the x900h tv I got from Best Buy. With it being a brand new and relatively expensive purchase, I feel much more at peace knowing geek squad is on call if anything were to happen to it with discounted costs for most repairs! Truly recommend for any expensive and applicable purchase!

I took my laptop in thinking it was at the end of life geek squad professionals explain to me that if you wipe delete the old information laptop will work like new they added new virus software works fine took approximately three days and as promised they delivered I’m very pleased with their service

I bought the 5 year protection as a piece of mind after my last tv had issues right after the factory warranty expired.

Bought this for my printer. When my printer quit working, Geek squad assessed it and gave me a brand new one. I was back in business the same day!

It’s all just a big gamble isn’t it. Unless you have had first hand experience with other LG televisions. My LG television just died a little before its 5th anniversary. Maybe the television was on way more than normal during the 2 years of Covid. Anyway, decided it might be wise to have the Geek Squad on my side for this purchase.

I like that this is available because anything happens to the item and right away they are available to fix it

I love the laptop, like to keep them as long as possible, and this seemed prudent. I mean, I really like the laptop (Samsung Book2 360 13" screen).

Tv is a great replacement for our old one that broke. best buy protection makes us feel alot better about the purchase.

Do not do what I did and forget to add this to you're purchase, definitely worth the piece of mind it gives you. Also is a value and if the squad is ever needed are some of the nicest most patient people around.

love the tv! has been working perfectly since i got my hands on it

I like it, I just hate that I can't bring it directly to the store.

The Geek squad has done a great job to make sure I have a TV that work properly.

We purchased a Microwave for our granddaughter going to college. It was reasonably priced and she was happy that shew had coverage during her next 4 years at college.

THey're phenomal and know what they're doing. Also very knowldgeable with their prodcuts.

THey're phenomal and know what they're doing. Also very knowldgeable with their prodcuts.

I read several review for the tv I was about to purchase and there were some problems. The people had the geek squad protection and noted the timeliness and ease of replacing the troubled product with the protection plan. So I purchased it. I hope I do not have to use it but am glad I have it.

I have utilized the protection plan on several items and Best Buy has honored the plan each time. The way appliances are made anymore, it is just smart to get a protection plan on them. There will always be something that happens. Warranty helps me feel better about spending that much money on an appliance or TV

I purchased this protection plan to cover issues that may arise on my Samsung 4K Ultra Smart TV. It is expensive, but I believe it's worth it; this plan gives me 5 years of protection for my tv, which is necessary because the tv is also expensive. If my tv malfunctions, they have to fix it for free or replace the tv. This protection is a must-have!

Provides peace of mind for our LG TV and other purchases! At first I debated the value but remembered other TVs going out after 3-4 years and went with this!

Did not have to use it yet. Hopefully that I don’t