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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30829 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 512 Showing 10,221-10,240 of 30,829 reviews
  • Rated 5 out of 5 stars

    GSP comes in clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta get GSP on all purchases! Worth the extra money to repair or replace items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t get any better then having the Geek Squad on your team. Highly recommended to others when professional support is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the price is good, try to always by the protection becuse it comes in handy a lot of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing i didn't care for is that it took a few days before a tech could help me but when he did, he was very good, informative & polite. i'm glad i signed up with the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks are the best at repairs and knowledgeable about most electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful and is a must when purchasing expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This a a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor, once you spend this amount of money on a product, go ahead and spend the extra little bit to get protection. I mean it lasts for five years! you don't get that kind of insurance anywhere else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when I had my old tv and it broke, it was fixed almost immediately

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told the squad protection expired in Nov of 2020. They charged us for services about 2 weeks later which in reality we still had another year on our coverage. Good work except for charges still in protection .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever done. Any issue I bring it back and it’s repkaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality electronics are worth the protection. I definitely recommend getting one whenever there is several hundred bucks spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good tv good picture the color good and lots of free channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay the extra money for the warrantee for the piece of mind. It's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, havent needed to use it though, but its thete if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need Geek Squad service. I've purchased the 5-Year protection plan because it's a must. Sometimes, the manufacturer's warranty is just not enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is good to have this plan I have 3 tv but I still haven’t use the warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Read the details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a 60" Sharp and after it broke three times I used the warranty. The only problem is that they did not give me the full value for what I paid. They wanted to give me a comparable TV and I was not happy. The TV I had only lasted for 6 months and I wanted to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with the 5 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable great team ask all any questions new items

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Coverage period halfway over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

    No, I would not recommend this to a friend