Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™

5-Year Standard Geek Squad Protection

SKU:
6353407
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30851 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1314 Showing 26,261-26,280 of 30,851 reviews

  • terrible customer service and product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The five year plan is a better value than the two year plan.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Pricy but necessary!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The average life of a TV seems to be around one year. The protection plan is a must. We have the exact same TV in a bedroom and geek squad had to come out last month. They were friendly and professional. They had to replace a part after 11 months of use. Learned my lesson with a tv we had for one year that the HD panel cracked on. $1500 to have it fixed so bought a new one instead.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Hoping I Wont Need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not want to have to use this but its good to have

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Haven't Had to Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet. If needed I hope it works as easy as it was to purchase.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Smart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping to never use it. Better safe than sorry....

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def recommend the geek squad insurance! Very handy

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Best deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy call easy service on time appt pleasant techs

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Haven’t had to use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But the guys were great at POINT OF PURCHAse. More

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Everyone needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs this wouldn't have it any other way

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • 4K tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K tv went bad. They replaced it with no questions

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Love geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection on any electronics. They are great.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • always good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is always good to have extra protection. sooo glad they offer it

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great protection option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for any Warranty concerns. Great for any expensive purchase.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allways try to get coverage so that if something happens I lm cover

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protect your purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot can happen in 2 years, it’s worth the investment

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extended warranty and the price was right

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • well worth purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is well worth purchasing to have extra protection for the tv

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One must always protect his or her investments. Again Smart move!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service. it is a great deal to have in store service

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 1,314, Showing 26,261-26,280 of 30,851 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.