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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30810 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 30,810 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned in the past that it’s better to be safe than sorry…can’t tell you how many times I have been thankful I purchased warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully I’ll never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good protection plan to have and worth it with any tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks very clearly and it’s easy to navigate through channels I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are super friendly when you are confused and have no idea what you are doing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Want peace of mind?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's simple...electronics can fail...no matter what you pay for them so why not buy protection that covers it all (for the most part). I would buy electronics of any kind without this protection!! It's insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Program is perfect for my individual & small business needs. I can get the help I need quickly either in store or remotely on-line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet how this warranty works will look soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Issue solved quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv issue was resolved quickly and diligently. When they came to repair it they identified the issue quickly and took the steps to take care of it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this 5 year plan because Geek squad is always there when you need them they fix my tv and laptop this protection help me in so many different ways in saying money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope i never need to use this .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection plan . A can't miss. Although something ill never need to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, takes 2 people to put it up... but its definitely a strong unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased the Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad Warranty for my Insignia Roku TV and I am glad I made that purchase! My TV had a bad speaker, so I returned it to the Best Buy store and got an exchange with no problem. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plan because if something goes wrong the geek squad will repair or give you a new tv well worth the $. Also total tech support is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you’re gonna need a repair. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the mistake last time I bought a TV and I didn't get the protection Hopefully if something goes wrong with this TV I will have the protection I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad, long time customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad for years and out of all the warranty and service plans I have ever had, geek squad has all ways been there for me and I have always been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my PS 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me even though I didn’t have an appointment was very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it on all my items and it is definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad they are the best they will help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy warranties. They are a great value for the piece of mind gained knowing that my electronics are serviced by the Geek Squad.

    I would recommend this to a friend