Customer Ratings & Reviews

I'm estatic that ill be protected with renewal option for my investment since I purchased Element and that was a nightmare ., Manufacturer warranty -Element gets you $99 shipping bill and refurbished product that may or may not work.

I always get Geek Squad with all my purchases as they are great and very knowledgeable. I have never been disappointed in their work and service

this is a piece of mind knowing you have support !

I just bought a new laptop in September, a Dell, and loved it. Then it stopped working in December. I took it to Geek Squad and turned it in for repairs. Got it back within the promised time frame and it's working great again.

I feel more secure in my purchase knowing I have a 24/7 tech support. For those of us less savvy in tech , the Geek Squad is an excellent source to help navigate you thru .

Had problems with my electronics purchases in the past and having this warranty has allowed me to easily replace the item.

Love this warranty, recommended by all my friends, including friends that work or worked at Best Buy with nothing but good things to say; needless to say, I bought it. I have yet to use it, so my review may change.

We hope to never use this service but the price made sense for 5 years of protection especially since the TV we were replacing was only 4 years old.

I highly recommend the geek squad. They are friendly and knowledgeable. I had issues with a new stove and they did there best to fix my issues as soon as possible.

Currently I have not had to use the service that covers smart tv, but when I call for support they are always attentive to all my questions, and they always call me to ask how we were in the service.

Something worth getting on every purchase in my opinion

The Geek Squad is available any time I need them.

Purchased with new Samsung 43" LED TV. Worth the money since the TV died after 2 1/2 years. Geek Squad service/diagnosis and replacement was easy.

Haven’t had any issues with any help with the tv! Really reliable

Geek Squad was really helpful when I had a minor issue with my TV. They fixed it right away and explained what they were doing so I learned a few things along the way!

I have to call in on my warranties a couple times with geek squad. My most recent was to get a tv at my house looked at for possible repairs. The service date was a bit of a wait, but the "geek guy", came n was well experienced. Can't complain with that

Got that insurance, better not pour no water down this one

My Geek Squad service was great! I can't live without it.

got the warranty and didnt use it, but have used similar before and it works very well. Only wished warranty when used we dont have to pay again to "renew" the warranty

The Geek Squad protection is the very best! I have called them a couple of times and they were able to assist me professionally and they had the utmost respect for me as a customer! I will always have this protection!!!