Customer Ratings & Reviews

Normally don't buy the protection plan was a good deal

You can't go wrong with protection from the Geek Squad.

Great just in case of malfunctions on Different devices

I hope I don't have to use this, but if I do I have it.

I never go without purchasing the geek squad protection

Came and fixed my problem in 30mins. Highly recommend!

I love my protection I have no worries about my things

DONT buy the warranties, Best Buy in Holyoke Massachusetts is not honoring the warranties, Bout 7 75 inch TVs and bought 7 5 year warranties, they replaced two TVs that went bad but they don’t want to replace one that just went bad, making this a third one, I think for some reason that someone in that departament feels I’m trying to pull a fast one by using the same old tv. Buy when they replace your tv they take the old one, I can understand that but once the new tv arrives they grab the old tv and take it. There at also serial numbers that should be unique to each tv, when I called, the person creating the ticket told me that number is in their system, for the life of me I know that’s a third issue, these guys really are playing with a great customers loyalty. I have been a bust buy member for years and purchase thousands and thousands from the company but that is about to change. This reminds me of circuit city. Almost forgot the geek squad agent was condescending and rude to me at my own place. His name is Mark and he works for the geek squad in Holyoke mass, we are Hispanic. I had to ask him if he was upset, mad about something to be that rude.

I would highly recommend to anybody with a budget!!

I would highly recommend to anybody with a budget!!

customer love it the install was easy happy customer mean sales

It’s very nice tv for the first time buyers and enjoying watching it. Screen is wide enough.

Absolutely love the quality of the tv. Great picture and sound.

Wanted to protect my investment so I purchased it felt it was a good deal.

I am truly glad that I purchased the sound bar. Great investment.

Haven't used yet but good to know I can if I need to.

the agents had ease & knowledge to help with the setup of my product

I got this in combination with my new Samsung 65 inch tv.

Good business. Needed help and really reliable and easy.

I simply wish that my service included home repair. Sometimes it is inconvenient to go to the store.