Customer Ratings & Reviews

I bought a Samsung TV, after 1 year it was not repairable, Good thing I had a 5 yr warranty. I got another TV, almost for free.

I really like this service because Best Buy always takes care of their Customers and very friendly Geek Squad staff willing to help people with their products. Good choice for warranty and protections as well.

Always nice service I am very much satisfied with the service and people are really good. So kidding.

I got best return service at in store customer desk, it was truly professional.

Overall they can help with minor or not complex things but aren’t too good at complicated things. They are good to help walk you thru the things they do know.

The best warranty that is offered, always takes care of the problems that can happen

This service they provide is always stellar. The cost is worth the service and expertise you get. I have used them for several years and am very happy they are here.

Haven't had to use the extended warranty as of yet. Feel secure however in case the TV breaks

You can count on Best Buy Geek Squad Warranty. Always there for you!

This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.

I bought the 5 year warranty because the TV I purchase was worth $4000. I don't have to worry about my TV if something goes wrong. I will be fully covered.

I’m just happy to know you have a team of people there in case anything happens with my tv. Thank you.

Excellent service they come to your house and check out the issues with electronics

It was cheap enough. I have heard good things. I know Hisense TVs break down constantly so i figured I would buy this.

amazing service worth the investment thanks best buy

literally worth the money its an amazing investment.

Would recommend to anyone who is thinking about extra protection care to your product! Being able to assure that you can take it back to the store n get a replacement is amazing!

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

OMG, they are very helpful, plenty of knowledge, given from A to Z information

excellent customer services, plenty of knowledge, given the right information.