Customer Ratings & Reviews

Geek Squad Service is good to have when you need it. I usually buy it for new computer equipment, but it can be used with all products.

Agents are usually readily available and always stay with me as long as it takes to resolve my issue and don't make me feel like the dunce that I am! Worth the cost!

I’ve used geek squad for 10+ years. Honest support staff that had yet to disappoint

Always protect my purchase with geek squad, very recommend always resolve any problem with new one product or full gift card for the purchase full price and tax.

I purchased the 2 year Geek squad protection plan, for the tv therefore if there are any issues they will come out and address and fix them.

I bought the 5 year protection plan for my tv through geek squad

They came in and mounted my tv to the wall. They did a great job

Attend to be accident pronto I’m happy I went ahead and got this

Haven't used it yet since the TV is relatively new and hasn't crapped out yet. Figured if it does, they will take care of it. Cheap insurance.

In purchasing my protection plan the agent was very customer friendly and professional in her processing of plan and also explaining details including the plan Very professional Thanks

Great feeling for the first 5 yrs at least that if something goes wrong there is someone that you can call.

I would Always recommend the geek protection. Most warranties at other businesses are not worth purchasing I purchase everything I can from Best Buy.

I just wanted to make sure that my purchase was covered for any accidents. I've learned my lesson on not buying a extended coverage. I feel at ease now.

Love having a back up just in case anything goes wrong. They offered to come out free!

It was veyr good quality, and i would recommend to a friend.

Great service and support for a product. Easy to replace when needed.

The agents are very adept in their services and it works so easily with them taking control of your computer while you stay in the comfort of your home.

Always good to get a 5 year because you never know what will happen even with the best of brands. I am glad Best Buy offers a 5 year warranty and a small price to pay in case anything goes wrong.

I actually had to have a tv replaced. Geek Squad made sure I knew it had to be removed from the wall to get replaced.

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?