Customer Ratings & Reviews

Just makes sense to get Geek Squad - they helped me set up my computer (and my husbands) plus you get coverage for 5 years - best deal in the store.

Hope never have to use. But it’s there if needed. !

It covered my old TV and helped purchase a replacement. Setup was a great bonus.

Beautiful color amazing size and as always the best picture from Samsung

I cant encourage you enough to get this with every electronic purchase, definitely cushion for the hard times when they come around because nothing last forever.

I must have you never know when something is going to break a malfunctionMust have, electronics do break

Rep helped point me in the right direction very professional

[Employee of bestbuy] I love my new TV, but I am even more glad to have a pretection plan on it

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

Peace of mind for 5 years for my OLED. It doesn’t get any better than that.

Well, I did not get the opportunity to use this service. I transferred it to a different purchase.

it is like buying life insurance...you hope you never need it. We have not needed it.

We love the sound this gives out. It looks alot better than having speakers all over the place

Easy process. Quick service. Respectful humans. Would recommend

They know what they are doing. Do you? Are you "hoping" for a good result? Hope is not a strategy. These folks are pros.

Geek Squad Protection planes are always great. I get them with almost all of my purchase. Very happy with them

this service should come with every purchase just too bad we have to pay extra

Always purchase when my wife gets a new phone. Not That expensive and gives me peace of mind. Have not had to use it now or in the past thankfully.

When you pay a lot for something, and even though the likelihood of it being damaged is pretty slim, you still want to protect it. That's my reason for buying the added warranty on this TV.

Great service but schedule takes too long.. hire people!