Customer Ratings & Reviews

Don't use much but read some of the guidelines and I like that you can transfer it to different items if you need to.

Replaced a defective panel with an entirely new TV. Highly recommended.

The plan is really worth purchasing. The tv went black and they could not fix. I got a new tv.

Easy to get questions answered by the Geek Squad. They are very patient and can talk you through what to do to fix the problem. Wouldn't buy a major purchase without it!

I Love this TV. The picture looks good for my ps5, Switch, and Xbox one

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Purchased the 5 year plan for my new tv. Didn't get it on my last tv which went out after the manufacturers warranty. Good to have the peace of mind if I ever have to use it.

Bought this just in case something goes wrong with the new tv I bought. hopefully I will never have to use it.

good and courteous service. easy to access without any problems

The Geek squad know there stuff. Always friendly, has the answers and repairs our personal computer's everytime.. Thanks.

No matter what I purchase, I will always purchase a replacement plan for it. Yes, paying the entire cost upfront my deter some but the cost per year out weighs that.

They have been nothing but kind and helpful to me when I have needed assistance on any of my products. Anytime I purchase a product it is a must to get this.

I mean what else can you ask for I got 2 year insurance protection

I haven't had to use the services of the Geek Squad since purchasing the product but I have had to use it on another purchase.

Awesome have an extra support without going out from home. They will assist you and go to your place without an extra cost

Piece of mind knowing I got the geak squad incase my television starts acting up

This is great to have. I have used this Geek Squad Protection plan twice now. It fixed a TV once then replaced it with a new one.

Wouldn't make a purchase over $1000 without adding geek squad protection. No frills, no hassle, just fix whatever problem you have.

Great T.VLove the Pixel and clarity of this television.

Low monthly fee. Deep resources, vast staff. Includes Editors' Choice-winning security-software license. Fluent American English spoken by all reps. Very reasonable wait times.