Customer Ratings & Reviews

Cheap peice of mind to protect product ,fast service ,

Horrible customer service. Protection plans are a waste of money because Worst Buy doesnt stand by anything. The display panel literally fell out of the top of my TV frame, and if you know anything at all about glass, this broke the screen. When it broke, it obviously broke in 1 spot because thats how glass works. Because it broke in 1 spot Worst Buy classified it as impact damage and refused to cover it. Will not be purchasing anything from this joke of a store again. Ill be taking my business over to Amazon. No wonder box stores are struggling.

What can I say best picture quality and size for a affordable price.

always a good idea to have warranty on any thing you buy

Gave a 3 necause I just bought it. Hope I dont need it on a samsung product. Better safe then sorry when a tv is that much. Some people pay insurance on their phone monthly for more money.

Yv is good for the price i paid and the brand i received

I purchased the extended warranty for peace of mind.

Helps making sure if something does happen can be fixed

Protection is always good. Hopefully I dont brake it

I brought the 2 year plan for my 55" Tashiba smart TV on 5-16 -2021 in store at Best Buy. Add the 2 year plan also, and ask "what do the 2 year plan cover" and the reply was "all damages" from the sales representatives. I had a accident fall trying to mount the Tv to tbe wall and damaged the scree. Call Best Buy and they told me the protection plan doesn't apply. Cancer the 2 year plan.

I think it was a great buy. Hopefully we will not need it.

A NIGHTMARE! TV was shipped to me cracked - Best buy did not have any available for shipping so I drove the cracked TV 90 min each way to replace. I get home and get a email that someone cancelled my 5 year plan and replaced it with a 2 year. I have talked to over 10 people on the phone and have have them open two separate cases (whatever that means) and NO ONE can make that 2 year plan back into the 5 year plan I purchased. So FRUSTRATING to deal with, as no one can help and you can't talk to anyone above lever 1. Buy stuff form ANYWHERE else and save your self the frustration! Also love how the phone agents hand up on you when they like.

Good terms and conditions, i recomend to read throughly

Just in case TV stops working during the first 2 years.

I love my tv. We bought it open boxed and have no complaints.....

Great warranty at a good value, definitely worth getting

Not really required I took because it bought open box tv

Highly recommended. It's cheaper than buying a replacement.

They came over to fix our brand new TV. They said it was fixed and the very next day the problem came back.

It wasn't very expensive and it's good to have protection.