Customer Ratings & Reviews

Haven’t used it yet but good to know I have it in my back pocket!

They seem to do a good job of taking care of you and honoring their word

Provided great coverage for my product. Very easy customer service very reliable would use them again.

It is always a great idea to purchase an extended warranty for purchases which qualify. I have purchase Geek Squad protection for other products I have purchased from Best Buy. The sales personnel do not pressure you to purchase the protection. They do an excellent job in explaining the protection.

It's nice having a 5 year warranty on a Smart TV. You never know what can happen during that time. It's very easy for a pixel to burn out and ruin the TV experience. I always buy warranties on electronics.

great store always smiling bestbuy forever great stuff

I've had no beed of this yet, but previous products have been well serviced by them

Haven't used the service yet but for the price I added the 2 year coverage based off other reviews.

So I basically bought this coverage from my 55-in LG OLED TV, I was able to talk to the representatives and they rest assured me for the next 5 years my product would be safe. They answered I requested that I had available to me

4 stars if I have to use it…. 5 stars if I don’t have to use it

I hope I never have to use this protection plan but I am very satisfied with the fact that I do not have to mail my television anywhere, all I have to do is repackage it and bring it back to the store with the receipt and they will either fix it or give my money back. Why less of a hassle for me.

I don't have a review for this one, hope I never need The geek squad

Agents loaded in to my car with such professionalism

My TV needed repair it's working fine now worth the cost you never know if your product will break down my LG TV was only 2yrs old when it broke down and the cost of the warranty was worth the cost it would of cost more to fix or replace the TV I buy a extended warranty for any product that cost over $100 dollars....Can't go wrong

Have used the coverage in the past and it is very useful. Have had 0 problems.

got this for my girlfriend for christmas and she loved it. good for the price. wish that small tvs came with higher picture quality but it’s good nonetheless

We have been using Geek Squad for all our electronics for more than 7 years. The price has been reasonable and the service has been reliable year after year.

Piece of mind to have in case with any issues. Great electronic products coming out every day but harder to fix need a AV TECH for these new electronics.

I haven’t had to use it yet, but it seems clear and straightforward.

For big ticket items, this seems like a must have.