Customer Ratings & Reviews

great service, at a good price, defiantly would recommend.

They carried my giant tv up my awkward flight of stairs up to my apartment for me.

The Geek Squad gentleman was very polite about why he could not fix my broken television.

The geek squad showed up on time and finished up the job in a timely manner.

Yes!! great job. Came into my Home Theater room, looked it over with me and my Dream became a reality !!!!!!!

geek squad protection plan for TV offers free repair at home, or free pickup and delivery to repair at their center. this is quite hassle free. They also offers only 3-5 dead pixels minimum needed instead 9 with samsung warrenty

So thankful that this service exists. Life saver. You will never regret purchasing this service.

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

Better to have it and not need it, then need it and not have it.

I never used to buy extended warranty services but I've purchased and had to use it and couldn't believe how good I was treated when I did go to use it.

Can't beat the fact that you get more years of buyer protection. Thanks, Bestbuy!!

Havent neede to use it yet but have used their services in the past for other products

Great service. On time. The help that one expects from a technical group.

They're great to work on my pc. Very professional ,doing there job.

it is like buying life insurance...you hope you never need it. We have not needed it.

Learned in the past that it’s better to be safe than sorry…can’t tell you how many times I have been thankful I purchased warranty.

Helped with return/ exchange. Gave some piece of mind

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

Great protection plan. Overall satisfied with this buy