Customer Ratings & Reviews

I have always like geek squad not just in this review but it everything I buy.

DO NOT BUY ANYTHING WITHOUT IT. WORTH EVERY PENNY IF YOU LOVE YOUR PRODUCT! PERIOD. A very good investment, cheap, and hope you don't need it.

We had an issue trying to figure out how to work our new tv. We called and the tech talked us through the issue. It was so easy!

The geek squad agents are courteous and understanding. Not pretentious at all even helped me understand in non tech savvy terms what my issues were

Review is for service protection plan I hope I never need on my new TV. However, worth the nominal charge for peace of mind.

Geek squad provides excellent quality as always. Very nice

Geek Squad is always helpful to answer our questions

love geek squad for other items that I have purchased they are very helpful

Super helpful in every aspect, always there to help

Excellent Warranty 5 year even though the tV has a 2 year warranty

I always buy the Geek Squad protection. I don't use it very often, but it's there just incase. And then it's worth every penny.

Good service, they did a great job of setting everything up for me

the only thing i didn't care for is that it took a few days before a tech could help me but when he did, he was very good, informative & polite. i'm glad i signed up with the geek squad!

It's always good to have a warranty to back you up if anything was to go wrong you can always get it fixed or replaced

I bought this policy just in case I have any problems with the television I purchased for my mother's birthday. The good thing is I haven't had to use it as of yet which I guess is a good thing.

[Employee of bestbuy] Great TV! Really enjoy the quality vs price point.

If I would have purchased this before, i wouldnt have had to purchase a new tv. Lesson learned

I was very pleased with the service I was provided for a fair price. Your geek squad representatives were professional and kind.

the guys mounted my tv on the wall. he did a great job it looks good. and he hook up all my sound equipment.

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.