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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 632 Showing 12,621-12,640 of 30,789 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but the peace of mind is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I'm covered if electronic devices break.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't buy online for LG C2, very frustrating.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that I could buy this online, but after many support chats, in which I was told I could buy it online, I was told that I could not in fact buy it online and had to drive back to the store to buy it. (40 minute drive!) Very annoying that multiple employees and support agents had no idea the C2 had to have it's protection purchased in store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For large items for home, it's a great investment if you plan on keeping it for a few years. I've always had great services in San Francisco and the Bay Area. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wry much worth the purchase. It saves you money if something is to happen to your device. I totally recommend purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever i brought electronic things from Bestbuy, i would like to take Geek Squad Protection-The team is very nice and friendly, very usefull to protect my expensive things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad at Best Buy are some of the best technicians in the triad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding a two year protection plan seemed like a good idea in case in issues arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection for my PS5 and I haven’t had to use it but knowing I have it makes me feel at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranty a MUST-have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From personal experience, it is an unequivocal necessity to add the Best Buy warranty to your appliances. They are helpful and do a great job making it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection has been very helpful. I'm always glad that I purchased the extra support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always opt for Geek Squad protection for high end products... it is always hard to swallow the extra cost but the risks are minimized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to purchase the protection plan. I was nervous about all the problem I read about all the smart TV. This protection will give me peace in mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatexample

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally geeksquad is the best protection plan in the industry. They are a great example of what all retailers should do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great that Best Buy offers this extra protection for a small price. I have not had to use the Geek Squad yet, but it is nice to know they are there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Part of your buy, always.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a plus to have this part of your purchase. I have used it in the past. Fast and excellent services, no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat their warranty plan if something goes wrong take it in they fix it. If they cant fix it they replace it. I would recommend any high dollar purchases use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a must program when you’re buying an expensive item protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. I've had to use it and best buy honors their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love using the Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Extended Warranty for your electronics especially when you can get it with the Geek Squad!!!

    I would recommend this to a friend