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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30805 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 726 Showing 14,501-14,520 of 30,805 reviews
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better service organization than the Geek Squad....I wouldn’t use any other organization...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better service organization than the Geek Squad....I wouldn’t use any other organization...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance, basically

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as protection for an OLED. Wish there was a bit of protection for moving. Otherwise IF I need to use it, it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we've had to call on the Geek Squad they've always been knowledgeable and ready to help us out. Thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Test of Greek Squad if necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet so I do not know from actual experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always happy to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how big or small the issue, they are there to resolve it. They have gone out of their way on the päst and I am sure they will continue to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced bad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to my local BB to replace a tv that failed after only 2 months. Instead of giving me the run around, they replaced it. Good job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squadron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s best to have this and not need it rather than need it and not have it in case of incidentals...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service phenominal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service from the Geek professional. Had isdyes with my laptop abd they readily resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team is always kind and helpful when I have questions or need sometime fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection! They always help, even if it's a simple solution handled over the phone they are always knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review of 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it with my new Oled tv and have not used it yet but hopefully i will so i can get my monies worth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad twice...both times they were very up front and helpful. They explained what they could do and the value added...very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I recommend you getting a protection plan got all your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I recommend you getting a protection plan got all your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting the extra protection for peace of mind and they don't give you a hard time when you need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me in and out of the door in just minutes. The plant is a comforting thing to have in my line of work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal I usually don't purchase the extra protection but for the price I couldn't pass it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it just in case due to me having baies around ,one nevers knows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek remotes support help me to determine that my tv had a trouble hardware issue and need to be returned back to store

    I would recommend this to a friend