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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 882 Showing 17,621-17,640 of 30,818 reviews
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad. I always purchase the Protection Plan with all of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frat service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and they made sure I had everything fixed and answer all my questions before I left the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use for this TV but last time I did it was a full swap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GSP gives me a piece of mind if something goes wrong. They stand behind what they sell and that states a lot about a company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic support and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my grandma who lives out of state she was very impressed whenever she needed help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection on my products. Definitely worth it for most items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection on my products. Definitely worth it for most items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Protection Plan for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted peace of mind when purchasing my new tv and this provides just that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went shopping for a 4K TV this Black Friday and I wanted to make sure I get my money's worth by making sure I have it protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. No hassle return and replacement. It is worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in no-time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation went very smooth. Quick and Efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, did amazing job. Would refer them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ya never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty protection from Bedt Buy! You never know when you might need it and it's worth it for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a seamless experience. I told the problem they looked up the item we exchanged the tv and were gone in under 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use them yet but I have into the store and asked them questions and they have always been very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must warranty for any tv buyers! Quick exchange!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. They have resolved every issue I have had. Wouldn't be without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I absolutely love Samsung products, I would rather have the protection plan in case something went wrong rather than being without it. Geek squad usually is prompt when it comes to repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad it great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped us out. We are totally happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped us out. We are totally happy.

    I would recommend this to a friend