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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30805 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 30,805 reviews
  • Rated 5 out of 5 stars

    Lg tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this on an lg tv geek squad guy came to the house said my tv need a new panel or it would be replaced. Im getting a new tv from them this weekend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this protection product but purchased it based on Best Buy's overall reputation and good personal experience in Best Buy stores. I believe it is fairly priced for the coverage provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed prodection plan for a return of an older lg television that went bad for a new samsung 4k television. Got the 5 year protection plan for about $90. Will keep my television protected for the next 5 years and am happy about it. Great price for a $450 television. Would recommend highly to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my new SONY OLED TV. Have had this service before, and it becomes very handy when your new electronic device you just spent over 1K on brakes right on the 1 year mark. If financially suitable, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my new SONY OLED TV. Have had this service before, and it becomes very handy when your new electronic device you just spent over 1K on brakes right on the 1 year mark. If financially suitable, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my new SONY OLED TV. Have had this service before, and it becomes very handy when your new electronic device you just spent over 1K on brakes right on the 1 year mark. If financially suitable, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my new SONY OLED TV. Have had this service before, and it becomes very handy when your new electronic device you just spent over 1K on brakes right on the 1 year mark. If financially suitable, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my Tv with no issues. Just had them come out take a look at it and told me they would replace it no problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty price for such a huge tv! Great service too. Thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the protection plans are best because they cover everything and geek squad doesn’t cover certain things on your tv so get the protection plan covers everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a geek squad protection plan but I hate the exaggerated price, specially on protection plans for video game consoles, laptops, TVs and other expensive products, please lower the price and a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty just in case! We didn’t mount on the wall because we might want to move I!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad Protection. I travel a lot and have needed the protection. Best Buy has always been there no matter where I am in the country. My product was always fixed or replaced without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever anything goes wrong with a product, this plan definitely comes in handy! Not many of my purchases end up without this plan! The service desk is always understanding, and always willing to do whatever they can to take care of their members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all accessories extremely professional and extremely knowledgeable highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet ? Insurance just incase Hopefully dont need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I have had to use this on the last 3 TV's I purchased from Best buy but because I had the plan Replacement was simple even 4 years into it. They were neat and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Great Wall Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome 5-Star Google Review !!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great investment! Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to file claims over the last few years and Geek Squad has never disappointed. Whether it was replacing a TV remote or a cell phone screen, they got me back up and running in a reasonable amount of time. I buy Geek Squad protection for most of my big Best Buy purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the third year in a row that I've belonged to the GS service. so easy when computer idiot here cannot get something to go right or just to even have a tune-up done every couple of months. does require you to be semi-present at computer to talk with your live agent, but worth it.

    I would recommend this to a friend