Customer Ratings & Reviews

Great easy to work very excelent service not a problem

Love it. And they are good service and good products

purchased a 70 inch Flatscreen 4K television and having the protection (in case something happens) is well worth the NON-worry

Geek squad has been so helpful for my husband and I. We both are not techie, and the help of the Geek squad has been wonderful. Highly recommend.

Glad we can call them anytime fast responding to service

I love my membership and can bring in up to 3 computers for repairs. Sometimes i have to bring it in more than once but at least i have the service and can count on that without paying another cent.

This is the best protection plan out there. It not only covers the Xbox series X but the controller as well and that's why I stuck with Best Buy.

I bought a 5 year protection plan for my tv and the price was affordable. Now I don’t have to worry about buying a new tv or replacing it every thanksgiving.

Would never buy a TV without it!! Have had numerous house calls and their teams are outstanding.

So far I've got what I paid for. To soon to know if I will like it 3-4 years from now.

I have had geek squad protection for multiple items for many years, I have used the service and have always had a positive experience.

Absolutely a must have with your purchase this way if zomething goes wrong you have protection buy it u will be happy u did!

I get geek protection on all my devices. They cover everything and support the purchase.

Don’t think twice about not getting a protection plan peace of mind for your product

Geek Squad is worth the piece of mind in case anything were to go wrong. Especially good if you’re not tech savvy. Highly recommended.

I purchased a Sony 65" television at a great price and purchased the added protection plan for piece of mind in case there were any issues beyond the manufacturers warranty. This covers things like burn in issues.

What I do not like about the warranty is that once you use it, you no longer have the warranty in effect. For example, I bought a 3 year warranty on a microwave. It died in 18 months. That's it! Warranty over. I paid for 3 years for the remaining 18 months was non transferable.

Hated paying for insurance, but couldn't walk not having that coverage to be able to walk in and drop off at BB instead of sending to the manufacturer. Hope I never need it, but peace of mind is nice

Worth it, especially when you have tv’s or anything you want to protect just incase.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.