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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 597 Showing 11,921-11,940 of 30,833 reviews
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service fast installation no problems and no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty helps a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a waranty helps you in case you have problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pieces of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have geek squad protection. You not need not to worry about anything. They will take care of your issues. No one offers that kind of service when geel squad does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, but they don’t get you a replacement television until a 30 day wait period is over.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Derek. Thank you for sharing this with us. We're happy you've had great service. We appreciate the insight and feedback as this can help us improve our services for the future. If you have any further questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Customer Service helped fix the problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great savings on everything we buy, a little added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service - please take it if you have the option. It will save you a bunch of money in the future and it will never disappoint you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the to tie down to stand Come on auntie you got a 5 yr warranty Auntie I don’t need be going through that But covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best if something goes wrong with your computer or tv they will fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty cant pass it up. Do this now always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekplus2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea to get the warranty. Samsung has a tendency to get a vertical dark are on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TEAMeeksquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great answer all your questions and smooth sailing when with repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had our tv for about a year when a pink line showed up 1/3 way down the screen. Called in geek squad came out within a few days and gave us code for replacement. Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reimbursed 100% after four years of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing our wall mount.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great knowing that i can rest assured for the next 5 years. So far haven't had to use it but its good knowing that I have geek squad for the next 5 years if anything goes bad with th tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous service from all Best Buy employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had squad for TVs and they have always been there when/if it breaks down with a fix or new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had squad for TVs and they have always been there when/if it breaks down with a fix or new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had squad for TVs and they have always been there when/if it breaks down with a fix or new tv

    I would recommend this to a friend