Customer Ratings & Reviews

Great response time and support, a no brainer for any tech purchases

They are quick to come out for a service call. Keep you updated when they will arrive. Guys are friendly and knowledgeable.

Great service from agents who delivered and set up TV

The agent set the TV up did a sort walk of how to operate TV and the function

The 5 year protection plan is the only plan that is worth it in my opinion, as 1 or 2 years is too short of a time for anything to happen to a TV. But 5 years is long enough for some kind of accident to happen, especially if you have kids.

Best products to have in case of any damage to your TV

Have always had good service with Geek Squad! They take care of the issue and genuinely help.

I worry that I will break the items I buy and this always helps.

It's always nice to know that Best Buy's in house protection service is both convenient and reliable in case anything you buy there is defective under their extended warranty. Friendly service and very easy to use.

They worked with me regarding a return while a tv was repaired. Turns out it was damaged when returned to the store. I ended up with the new tv which I liked better. They were very helpful and understanding.

we puchased this for any repairs..we were emailed all the details and hope we dont need to use it but happy to know its there..lil bit on pricey end but if anything were to happen i expect the tv to be fully covered

They seem to do a good job of taking care of you and honoring their word

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

Geek Squad is Great, I could not get along without them. If I have a Problem I just give them a Call and it it needs to be repaired I can make an appointment and drop it off. GREAT SERVICE.

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

Haven’t needed it yet on this item, but have used them before and there number one!!!

When I was younger I thought protection plans were a rip off. As fast as new models are coming out, and TV being produced I highly recommend a protection plan through Geek a squad. They are quick to fix any issues and very customer friendly.

I have used the Warranty on other products at Best Buy. It is well worth it. Awesome coverage. But i have not had to use the Geek squad on my new Samsung yet. But i have used in the past.

I believe that the price for the cost of the insurance for the tv is worth it!

Having a 5 Year Protection plan on your TV is totally worth it! Going through a manufacture's warranty procedure is not worth the hassle and time... so get Geek Squad and save yourself some headache!