Customer Ratings & Reviews

Got the two year protection plan mainly for the chance of burn in. From what I understand Best Buy covers burn in . Hopefully I don’t ever have to use it but I feel it’s necessary for and 1600 dollar investment

The 5 year protection plan is the only plan that is worth it in my opinion, as 1 or 2 years is too short of a time for anything to happen to a TV. But 5 years is long enough for some kind of accident to happen, especially if you have kids.

Very nice!! I feel like a king in a castle, a king in a castle!

My tv had lcd lines running across the screen and they refunded me for credit for the value of the tv

I haven't taken advantage of the service yet but it is good to have the peace of mind.

Very useful fixing problems, i could return my tv without struggle

[Employee of bestbuy] Geek squad gets the job done!!! No other geeks I want touching my electronics!

Would not be without Greer Squad Service. I feel confident that they will help me with my technological concern or break down with my devices

They were very helpful in explaining all the details. This is what you need when buying new electronic stuff!

Geek Squad is extremely clutch. Absolutely worth the money. I have used them multiple times, and they never fail.

It's always nice to know that Best Buy's in house protection service is both convenient and reliable in case anything you buy there is defective under their extended warranty. Friendly service and very easy to use.

we puchased this for any repairs..we were emailed all the details and hope we dont need to use it but happy to know its there..lil bit on pricey end but if anything were to happen i expect the tv to be fully covered

Great price for amount of time of service I'm getting it for.

They worked with me regarding a return while a tv was repaired. Turns out it was damaged when returned to the store. I ended up with the new tv which I liked better. They were very helpful and understanding.

Worth every penny. had TV replaced after it malfunctioned. A must when buying higher end televisions

Excellent tv , would get it again. Quality is verry nice

Excellent Nice tv Picture quality excellent . Recommended

Replacing 18 month old TV that went irreversibly to black screen.

Geek Squad is Great, I could not get along without them. If I have a Problem I just give them a Call and it it needs to be repaired I can make an appointment and drop it off. GREAT SERVICE.

When I was younger I thought protection plans were a rip off. As fast as new models are coming out, and TV being produced I highly recommend a protection plan through Geek a squad. They are quick to fix any issues and very customer friendly.