Customer Ratings & Reviews

Very happy with the extended coverage warranty. Very happy

Great service to have thank you for all the support

DONT buy the warranties, Best Buy in Holyoke Massachusetts is not honoring the warranties, Bout 7 75 inch TVs and bought 7 5 year warranties, they replaced two TVs that went bad but they don’t want to replace one that just went bad, making this a third one, I think for some reason that someone in that departament feels I’m trying to pull a fast one by using the same old tv. Buy when they replace your tv they take the old one, I can understand that but once the new tv arrives they grab the old tv and take it. There at also serial numbers that should be unique to each tv, when I called, the person creating the ticket told me that number is in their system, for the life of me I know that’s a third issue, these guys really are playing with a great customers loyalty. I have been a bust buy member for years and purchase thousands and thousands from the company but that is about to change. This reminds me of circuit city. Almost forgot the geek squad agent was condescending and rude to me at my own place. His name is Mark and he works for the geek squad in Holyoke mass, we are Hispanic. I had to ask him if he was upset, mad about something to be that rude.

Haven’t had to use so far,will call them when ever I have a problem.

Geek Squad Protection Plan is the best !!!!!!!’!!!

Absolutely love that I was offered 2year warranty.

Warranty that comes with geek squad help = awesome

Sucks I had to buy a new plan when swapping TVs but sooo it goess

Awesome TV for the price. My daughter loves it!!!!

great price for the length of time of the warrany!

Need it for just in case something happens, you never know.

Good overall service and attention to detail. Thank you for your help

Great service very nice people. Worth money hands down.

this one is just an ok product... not very impressive performance

I bought this warranty and I hope I do not need to use it. Hope there service is better than HH Gregg was

They’re very helpful. Gets straight to the point...

never disappoint me, great service fast convenient!

Recommend getting warranty for any product you buy.

So far so good, haven't had any problems. everything working fine

Agent is knowledgeable and answered all my questions.