Customer Ratings & Reviews

Great picture, great features, it was worth the money, especially on black friday sale, love this TV.

I love the picture on this TV. Has a lot of customization options for viewing. I rate it as a 4 instead of 5 for only two reasons. 1.) The menu can be a little confusing as it is very involved when working with what device you are wanting to display on this and the sound options. 2.) It has an issue that causes me to have to play SOME content on the TV speakers rather than out through the sound bar system. This issue is only with SOME Netflix content. I've read up on it and apparently that is just the way it is. No fix as it isn't "broken" rather a protection scheme for some content.

Best Buy’s warranty program is the best! They are always willing to help and provide the best service.

The agents of Geek Squad came to my home and connected all the wires and placed my tv in the place i told them. Also they were very responsible and respectful and had their PPE for protection, plus behavior was very professional.

I purchased this for an Insignia TV based on the issues faced with my previous two TV purchases of "big name brands" that I did not get extra protection for. Thankfully, I did not require the services offered with this protection as the Insignia TV has outperformed the others, with no failures.

great services.....................................

Would never buy a tv without the protection plan. 100% worth it it for piece of mind of failures.

Best money I've ever spent. Bought a tv in 2017 and the volume stopped working April 2022. They gave me a gift card for what I paid for it. No catches, hassle-free warranty plan!

This tv is honestly a great deal. The picture quality and colors are great. The Operating System is really intuitive and similar to LGs which is the best in my opinion. Has all of the features you would want. The OS could be a little faster but for the price i cannot complain.

The tv is amazing better than any other essential tv it has great 4k ultra hd quality the sound of the speakers is a lil off but other then tht. It is an amzing to have specially if you're on a budget

This television was a great buy and had a wonderful value

Geek Squad is a great value, if anything happens to go wrong with what you buy they will always fix it

Unless you want to lose money instead of getting the item repaired/replaced with store credit, I always recommend family and friends to get GSP. it's worth the extra bucks in the event of any issues the item you have develops.

Not too thrilled about the way it works. To my understanding it does not cover accidental damage, which in the past this was available.

It's like I said before the extended warranties are definitely worth purchasing I never purchased anything without a warranty and the customer service or geek squad is very very helpful

Purchased TV today online and saw good/bad reviews. Will update ASAP. Fingers crossed!

Best buy extended in home service is well worth the peace of mind in knowing you are not going to have to shell out the money to replace an expensive tv for whatever period you cover. I just replaced a dead Samsung tv, and Samsung repair man told me that I was lucky to get 5 yrs out of the tv, as it appears, 4 is about average. My guess is built in obsolescence, so if you plan to keep your tv for a while, buy this.

No-hassle replacement of broken TV with communicative customer service and fast delivery.

Very nice delivery! And package keeps great, for Christmas gifts so haven't open yet, but look good!

The gentleman named Kalvin was very thorough about how it should be mounted, but unfortunately, the apartment manager said I cannot mount the TV.