Customer Ratings & Reviews

Best buy offers the Best Protection plans, I feel very safe with my 5-Year Standard Geek Squad Protection offered by the Ann Arbor store.

I really would recommend adding this to your purchase its not that expensive and covers just about everything

It is nice to have a warranty that can be handled in store and not by mail or over the phone. In home warranty work can be provided on large items. And I set up the auto pay so I don't worry about missing a payment.

Just purchased but glad I was able to Purchase this for my TV.

Geek aquas is the way to go if you need help with your products!

Thank God I had an extra $500. for insurance because my $3,000. dollar TV was broken and scratched with the leveler they were using, during the set up they pinched a cord or wire. Now I have to wait another month.

Very nice customer service. Quality atention and very nice organization

Got it for extra protection. Will definitely recommend it.

I bought this plan on my Sony TV and it definitely paid off. My TV ended up breaking just before the 2 year mark. Geek squad was quick and easy and helped me get a new TV delievered. This is a must buy for any high end electronics.

I always buy the protection plan on larger/expensive products. I HAVE used these plans on multiple products over the years & have found them to be worth it every time. Even if only for the free cleanings that is offered. (Everyone gets dust)

Amazing. Always get this when buying something expensive

I purchased this warranty so that I would have protection is I did have any problems. I hope I never have to use it but if I do I am protected.

Geek squad installed but never completed the set up of the TV The person that this TV was purchased for is handicap cannot set up anything. I paid 200 for this service over paid.

Geek squad sent their best techs, who were great, attempted to address our concerns and when they weren’t able to, brought in more techs

I have used geek squad warranty for many years on many different electronic items. Products don’t always last,geek squad takes care of that problem . A great service

The Television I bought,although brand new didnot have a remote or user booklet in the box. The Geek quad made a complete swap in four days.

Always a blessing! I schedule an appointment, go in, and done. I love that they do all the technical work for me!

The crew of gate squad always come through when I need them

I used the expanded five-year plan because I had to replace a 55 inch LG TV that was only three and a half years old

It’s good to know that your products will always be protected by top notch professionals.