Customer Ratings & Reviews

I feel very happy knowing my tv is secure. very good plan and price

Fantastic warranty do all my shoppers here be smart buy at best buy

The service technician was very knowledgeable and help me with the issue with my TV and directed me on what I needed to do.

Great tv the color is nice the sound is nice and the price was reasonable for ig

It's great to know that you have the Geek squad behind your back

Great experience with this service Best Buy is great.

Wonderful to be protected by geek squad so if something happens our items are protected!

It is great to cover your product which is great peace of mind

Woooo I bought this because I had a toddler and let me just say I can’t always buy 700+$ tv’s every 3 months! Definitely comes in handy to have this service!!

Best service! Happy I purchased my extend warranty with Best Buy.

I think this protection is great to have the first 2 years. Anything can happen within that time frame with a laptop

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

I haven’t needed to use them yet, the advantage I see is they come do the work themselves. Not like other competitors that send another company out.

Paid for it's self best buy did a exchange on my television which broke after a year . Well worth the investment.

Not much to say other than the price of the extended warranty was what I would call fair. It would be nice if this covered 3 years over the 2 year it comes with but I'll take it, especially over the price of the 5 year warranty!

The agent over the phone was very friendly about helping me with my broken tv to replace it with a new one. Once the delivery agent brought the tv however, he was not helpful about mounting the tv. I already have a TV mount but he would not help me mount it.

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

Great TV, clear picture, easy set up and manage, smart TV- easy to download apps.

I bought the Geek Squad service plan for my new Insignia 55" 4K Roku TV. Modern electronics don't seem to last as long as they used to (the TV that this one replaced was a Panasonic 32" that served me well for 15 years). Hope I won't have to use it, but I thought it was reasonable insurance.