Customer Ratings & Reviews

I love to get Protection plans on my items they break Best Buy replaces them

I got the 5 year warranty. If any thing happens they claim to give the amount I paid as credit to buy a new one. Let’s see

Feel at ease knowing that if anything happens I can count on geek squad. I recommend it for sure

Im still protected lol, low-key scared for when my three years are up

Good to overall. I especially like the ease of using android tv and controlling with my assistant.

You really cant go wrong with the protection Plans, They have save me a ton of Money

Geek protection is the way to go. Gives you a warranty for products

Worth the price for peace of mind. Tvs are expensive this makes me know it will at least work for 5 years or they fix or replace it

I got it for a gift that I bought for my mother and I love it . They take care of there customers .

I have not had to use it but it’s not to know I have it if I do need it.

My equipment was setup, installed and explained well.

Haven’t needed to use this but knowing i have it gives me peace of mind!

bought this protection plan for my son's christmas gift and he loves it.

My items were delivered on-time and super easy to install. Felt great having their support.

Great price for the 5 yr warranty for the protection of the product. Thanks

I purchased the protection for a TV I bought. I went in the store yesterday spoke with a manager. I made her aware of the situation. She told me the geek squad protection covers for power surges. I told her a power surge caused the TV and the room to catch on fire. I made her aware the TV was not repairable. She told me to bring the TV in it was covered. I brought the TV in today, spoke with a different manager that made me aware it wasn't covered. He stated the protection does cover for a power surge , but because of the shape the TV is in the can't return it. I am totally disappointed. I drove 30 minutes there wasting my time.

This service is worth every penny. Representatives respond quickly and do a great job.

They obviously knew exactly what needed to be done and did it correctly.

Geeksquad has always been there for me, it always fulfilled my needs to satisfaction.

Great service and has always worked great for me when needed