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Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 656 Showing 13,101-13,120 of 25,436 reviews
  • Rated 4 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the geek squad protection. Best Buy really does fix or replace their products. The only issue is if they replace it, they take away your best buy points??? Never understood that?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been so helpful had to use a couple of times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection comes in handing we you have to move around a lot.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have item for your protection for a good two years with geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleep Easy with Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this Protection Plan, but was an easy choice for us to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always at your service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reached out for help with connection and the rep was so helpful

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents told me the benefits of this warranty and broke it all down for me to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly courteous and professional and very helpful with my issues on my lap top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. Happy with the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always try if you can afford to get geek squad warranty. Best warranty I've ever dealt with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had a small defect after 2 years. They swapped it out for a newer model. I’m definitely buying it for all my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picture quality is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great and really like the google chrome cast apps available along apps I can add third party along with doing the settings setup, ie: networking and picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung wall mount and installed tv quickly. made sure to hide all the cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection/Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that if I have an issue I know who to directly contact to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet but the piece of mind for the next 5 years is worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year geek squad protection great plan I always buy this to protect all my things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality!!!! Mount it on that wall that tv looks amazing on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle Free Service Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a sucker for Best Buy Service Plans for years. They are easy to use and overall great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed all our devices quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV snd connected it t o all our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is great because if something happens to my item it can be fixed.

    I would recommend this to a friend