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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 30,414 reviews
  • Rated 5 out of 5 stars

    Excellent Service; Very Professional

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provides excellent service and are very professional. Highly recommend anyone rely on their expert knowledge. The Geek Squad installed and calibrated my TV. You cannot imagine the expertise required to make the necessary adjustments to the settings to make a TV picture and the sound perfect. Let the Geek Squad install and calibrate your TV. They really know what they are doing and it really makes a huge difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat getting protection and troubleshooting abilities with expert technicians when it comes to your electronics. I've been dealing with Best Buy for 15 years and have never been disappointed with it's services. I ALWAYS get the Geek Squad Protection Plan for peace of mind and assurance of my product. It's the only way to go. Get quality products and quality service. You'll be happy that you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek's Standard Mod Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service is your modern day Mod Squad. When the going get tough. Geek squad pull the rabbit out of the hat and the tough get going. Geek squad, like Mod squad give you and your products, purchased items or services and warranties that much needed burst and boost of complete added protection. You can't go wrong or astray. Geek Squad Standard Protection will make your day..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent and great work. I took in my laptop computer that was all messed up and yes they fixed the problem and it didn’t take long. If you don’t have it get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for my Lg OLED

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the geek squad protection plan for my Lg OLED, the first TV I had got screen burn in and this plan replaced it with a Lg OLED 3 years newer with another extended warranty all included with no out of pocket expense. Best money spent ever. After 3 years to receive a better TV with another 5 year warranty. That’s what I call a no brainer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an agent come to help with some dead pixels on my TV. He was polite and efficient, giving me all of the advice I need before ultimately replacing the product. Highly recommend for peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money and would do again I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was so knowledgeable and helpful. He showed me and explained the setup. As a result, the TV works as I want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was wonderful. Loved the picture quality and interface! Would definitely purchase again. Im starting to really become a fan of roku tvs as a brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great that this store provides this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is worth it when you buy often from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys go far and beyond to help resolve any issues Couldn't do it without them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with this Geek Squad protection. Would not want to have to pay more for in home repair for time and $$ to ship it somewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad this is an option they are great, any services need 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best geek squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for dealing with my computer and issues and new parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service and nice to know I have something to fall back on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart decision always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend protections plans from Best Buy! They’ve helped me big time after a few years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never make a big purchase without the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranty. Bought it for an LG we used to have and glad I did cus that tv took a dump on me. Best Buy made it easy to replace

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a 3 because the genetleman that I talked to was cordial. I decided to call due to a defect on the ethernet port on my 35" TV. This service is not convenient if you are not close to the store. To use their services, you have to take the merchandise to the store. For customers that are more than an hour away, not convenient. Will not purchase the geek squad plan again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service With Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy services is above par and I highly recommend purchasing their warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy services is above par and I highly recommend purchasing their warranty

    I would recommend this to a friend